Japanese speaking Medical Information Specialist- 18 month FTC

7 days ago

Melbourne, Victoria, Australia ProPharma Group Full time $104,000 - $156,000 per year

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.

ProPharma are looking for a qualified Pharmacist with proven clinical experience to join our Medical Information team on a full-time, 18-month fixed-term contract. This role requires fluency in Japanese, as a significant portion of the work involves accurate, high-quality written translation of medical and safety information.

As a Medical Information Specialist (MIS), you will be part of the ProPharma MI Contact Center, ensuring all activities comply with regulations, industry standards, and client/internal policies. You will respond to unsolicited consumer, healthcare professional, and other external customer requests for medical and safety information received via the contact center and website/email, while documenting adverse events, special situations, and product complaints with precision.

Essential Functions
  • Provide labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards, and client and ProPharma Group internal policies and practices.
  • Demonstrate proficiency in medical terminology in both English and Japanese, verbally and in writing, with a strong emphasis on written translation.
  • Accurately identify, document, and report adverse events, pregnancy reports, special situation events, and product complaints within required timeframes according to regulations, SOPs, and client instructions.
  • Formulate and provide accurate responses using approved labeling, company standard responses, published literature, and other data (e.g., internal clinical data, post-marketing surveillance data). Assist in creating custom responses where required.
  • Adhere to company and country-specific privacy policies.
Necessary Skills and Abilities
  • Native-level Japanese language skills, verbal and written, with excellent grammar and translation accuracy.
  • Ability to produce fluent, precise written work in Japanese for scientific and medical contexts.
  • Strong knowledge of medical terminology, pathophysiology, pharmacology, regulations, and industry standards in Japanese.
  • Ability to interpret scientific information and communicate clear, accurate responses.
  • Ability to learn and use inquiry handling databases and other computer systems.
Educational & Professional Requirements

  • Qualified Pharmacist

  • Minimum 2 years' clinical experience in a hospital, community, or industry setting – mandatory

#LI-LH1

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

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