Corporate Waiter

2 days ago

Melbourne, Victoria, Australia King & Wood Mallesons Full time $60,000 - $120,000 per year
  • Take the next step in your career in this newly created Team Leader role where you will lead by example in delivering exceptional service plus lead in the day-to-day operations of a team of Boardroom Waiters  
  • Corporate environment at a top tier law firm - Monday to Friday work week
  • Lead by example and inspire our Wait team to create excellent client experiences

​

Who are we?

A firm born in Asia, underpinned by world class capability. 

With over 3700 lawyers in 26 global locations, we help our clients manage their risk and enable their growth. Our full-service offering combines un-matched top tier local capability complemented with an international platform.

We have deep roots in Australia spanning almost 200 years and acknowledge Aboriginal and Torres Strait Islander peoples as the traditional owners and custodians of these lands and waters.

Role Detail

Our Corporate Hospitality team delivers five-star service across boardroom dining, catering, major events, cocktail functions and more. As Waiter Team Leader, you'll oversee day-to-day operations, guiding both permanent and casual staff to deliver seamless, world-class service.

Based in our Melbourne CBD office, reporting to the Guest Services Manager this hands-on role is about leading by example, inspiring your team, and creating a front-of-house experience that sets the standard every time.

Key responsibilities

  • Lead and support the waiter team through daily briefings, meetings, feedback, and handovers with the Guest Services Manager
  • Act as the main contact between waitstaff and other teams (Events, Kitchen, Reception)
  • Plan and deliver events from start to finish, including post-event follow ups
  • Manage stock, including wine/spirits recording and ordering for upcoming functions
  • Ensure rooms and events meet service and presentation standards at all times
  • Role model exceptional client service and proactively seek feedback
  • Oversee team administration: rosters, invoices, recharge management, expenditure tracking, and process updates
  • Assist with hospitality tasks where needed (kitchenettes, coffee machines, sandwich prep, reception cover)
  • Maintain professional grooming and uniform standards across the team
  • Promote team engagement, skills development, and continuous improvement
  • Support firm-wide initiatives and complete adhoc tasks as required

About You

If you're an experienced leader with a collaborative leadership style and solid background in corporate boardrooms or luxury hotel environments, chances are you're what we're looking for. We'd also love to see:

  • Strong people-focused leadership skills - demonstrated experience supervising a team and overseeing performance
  • Exceptional food & beverage and client service skills, demonstrating high level of professionalism, discretion and courtesy at all times
  • Solid knowledge of espresso coffee, as well as wine and food service
  • Impeccable presentation standards
  • Events coordination experience, including ability to communicate with broader teams to ensure smooth service (Kitchen, Cafe, Reception, etc.)
  • PC skills and experience with Microsoft Office suite (knowledge of computer-based booking systems for conference rooms or restaurants desirable) and experience with Point of Sale systems
  • Certified in responsible service of alcohol (RSA) or willingness to obtain
  • Hospitality certifications highly regarded and

Next Steps

Please click 'Apply Now' to apply online with your cover letter summarising why you're applying and your resume to support your experience.

Applications close COB Wednesday 29th October 2025.

If you have any questions or need any further information, please don't hesitate to reach out to Bridget on

If you are not an Australian citizen or permanent resident, you must hold all visas and other approvals necessary for you to work for the firm in Australia.

Why work with us?

We promote a collaborative culture where people feel respected, valued and supported both personally and professionally, and where diversity and inclusion also play an important role in enhancing our knowledge, driving innovative solutions for our clients and creating positive social impact. 

We live by our Principles, and strive for mastery in all that we do.  We take pride in the high quality work we deliver. Working with colleagues and clients who are leaders in their fields, means the ability to explore new paths to progress with continual learning and development, career and leadership opportunities.

As part of the KWM community you'll have access to a suite of wellbeing initiatives, benefits, policies and processes, to enable you to achieve your career goals.

At KWM, we'll provide you with the platform to Learn, Master, Lead.

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