Senior Delivery Lead

Are you ready to lead complex transformations and make a lasting impact in the banking industry?

As ING advances its Leap strategy, this role plays a key part in transforming delivery practices and building the bank of the future. The Senior Delivery Lead works across complex environments to improve delivery maturity, prioritize work effectively, and maintain clear communication with senior leadership.

The Senior Delivery Lead is responsible for driving the successful delivery of technology changes across ING's portfolio. This includes coordinating feature planning, managing cross-team collaboration, and ensuring timely, cost-effective, and high-quality outcomes.

Reporting to the IT Area Lead, the role focuses on uplifting productivity, enforcing Agile and CI/CD practices, and coaching teams to deliver robust, scalable, and production-ready solutions.  

What you'll do …

• Lead and coordinate end-to-end delivery of technology initiatives, ensuring timely, high-quality outcomes across squads and vendors.

• Engage and align stakeholders, translating business needs into actionable plans and maintaining clear communication throughout the delivery lifecycle.

• Ensure operational excellence and compliance, managing incidents, patching, and regulatory adherence within the Business Banking domain.

• Optimize system performance and resilience, implementing proactive monitoring, tuning, and disaster recovery strategies.

• Champion agile practices and continuous improvement, coaching teams and fostering a culture of delivery maturity and innovation.

What we're looking for…

• Proven delivery leadership with 6–10 years of experience managing large-scale technology teams and programs in financial services and banking.

• Strong technical expertise across J2EE, .NET, Polymer, public cloud platforms (AWS, Azure), and service management tooling.

• Advanced stakeholder and vendor management including negotiation of multimillion-dollar contracts and alignment of digital product strategies.

• Exceptional communication and agile leadership skills, with a track record of driving engineering capability, distributed delivery, and continuous improvement.

• Proven experience in developing engineering capability and effectiveness in a team

What's in it for you?

• Discounted ING Health Insurance

• An additional Rest Day to support your wellbeing

• An IMPACT Day to volunteer on approved sustainability activity

About Us
 

At ING, we're all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we're proud to support. Joining ING means stepping into an environment where your individuality isn't just welcomed - it's celebrated. We've built a culture that's fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you're taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you'll find ING is the kind of place where growth isn't just a possibility; it's a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you'll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you're interested but don't meet all the criteria, we encourage you to apply. And because we want you to shine, let us know if you need any adjustments to the recruitment process by emailing

We're invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Sound like your kind of vibe. We can't wait to hear from you

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia's most recommended bank according to RFi XPRT Survey, February July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

Applications close on 5th September 2025