Solutions Engineer

18 hours ago

Hybrid Remote, Australia NinjaOne Full time $80,000 - $120,000 per year

Description


About the Role As a Ninja Sales Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, mainly on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side. Your role on the NinjaOne team will critically contribute to ensuring all of customers are equipped to best utilize our products.   Location – Hybrid - M,T,TH in office. Sydney, AUS     What You'll be Doing

  • Prepare and deliver technical presentations that explain our products or services to customers and prospects
  • Guide our customers through the implementation of the NinjaOne solution
  • Work closely with our sales teams to understand customer requirements and provide sales support
  • Partner with our account management department to meet the needs of our existing customer
  • Work a set schedule (8 am – 5 pm) with rotating on-call responsibilities
  • Take initiative and provide prompt, accurate follow-up to tickets and support call
  • Troubleshoot Window
  • Collaborate with Engineering, Product Management, and other internal departments to resolve critical product issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future release
  • Share knowledge of issues and corresponding resolutions or workarounds with partner teams (including, but not limited to, the creation of new knowledge base articles/solutions and procedures
  • Actively participate in the design of our consulting processes
  About You
  • 2+ Years' experience as a Sales Engineer
  • Proficient in Windows (Windows registry, services, etc.) and have working knowledge of Linux/Mac
  • You exercise sound judgment and prioritize based on customer impact
  • As a lifelong learner you are adaptable to new technologies and embrace change
  • Polished verbal and written communication skills that deliver messages with a customer first mindset
  • You skillfully build and maintain relationships, both in-person and virtually
  • You can work independently and with a team in a global environment
  • Ability to efficiently multi-task with several tools, work independently and prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
  • You are highly organized
  • Driven and Self-motivated you set the pace for your self and others around you
  • Customers, clients, and teammates see you as a problem solver that brings all the details to the solution
  • Bachelor's degree preferred, but not required
About Us  NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.   What You'll Love  We are a collaborative, kind, and curious community.  We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement.   Additional Information This position is NOT eligible for Visa sponsorship.   *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

  • ISR Solutions Engineer

    1 week ago

    Remote, Australia Netwrix Full time $80,000 - $120,000 per year

    About UsAt Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more...

  • Solutions Consultant, PNT/Inertial Navigation

    2 days ago

    Remote, Australia VIAVI Solutions Full time $80,000 - $120,000 per year

    Summary:The opportunity arises for VIAVI to hire an Application Engineer based in Australia, focusing on PNT and Inertial Labs accounts for the Aerospace and Defence portfolio in the Asian region. This is an individual contributor role. The successful candidate will play a key role in expanding our market presence through direct customer engagement and...

  • Solutions Engineering Manager, ANZ

    12 hours ago

    Remote - Australia Cribl Full time $120,000 - $180,000 per year

    Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a...

  • Senior Solutions Engineer

    12 hours ago

    Australia - Sydney/Melbourne/remote Heidi Full time $120,000 - $180,000 per year

    Who are Heidi?Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million...

  • Director, Engineering

    17 hours ago

    Remote - Australia Themis Solutions Full time $216,000 - $324,000 per year

    Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary:We're looking for a Director of Engineering to join our rapidly growing Engineering team. This role is for someone who is passionate about building and...

  • Software Engineer

    6 days ago

    Remote, Australia Octopus Deploy Full time $125,000 - $145,000 per year

    Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally – including Ubisoft, Xero, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions.If you join Octopus, you'll become a part of a high-trust,...

  • Senior Manager, Solution Architecture

    1 week ago

    Remote, Australia Epiq Full time $150,000 - $200,000 per year

    It's fun to work at a company where people truly believe in what they are doingJob Description:Job SummaryThe Senior Solutions Architect Manager is responsible for leading a team of solutions architects, designing and implementing technical solutions, and ensuring customer satisfaction. This role involves strategic planning, client requirements analysis, and...

  • Chief Engineer

    1 week ago

    Remote, Australia Viasat Full time $200,000 - $250,000 per year

    About usOne team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an...

  • Senior Solutions Engineer, APAC

    5 days ago

    Remote, Australia Kyriba Full time $120,000 - $200,000 per year

    It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.About UsKyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba...

  • Distribution Account Manager, APAC

    17 hours ago

    Hybrid Remote, Australia NinjaOne Full time $120,000 - $180,000 per year

    Description About the Role The Distribution Account Manager, APAC leads and manages an assigned base of APAC Managed Service Providers (MSP's) to drive sales activity that delivers incremental growth and market share. If you are a strategic seller, partner-centric, and hands-on salesperson ready to make an impact, we are looking for you   Location - Sydney,...