Venue Manager
2 weeks ago
Are you a dynamic and experienced hospitality professional ready to lead one of the Gold Coast's most loved community clubs? We are seeking a motivated Venue Manager to oversee daily operations, lead an enthusiastic team, and ensure an exceptional experience for our members and guests.
Key Responsibilities:
- Firsthand leadership and accountability of your team, including supervision and evaluation of performance.
- Creating and maintaining an atmosphere where customer service standards can thrive ensuring a high level of satisfaction among patrons.
- Driving sales to meet targets and budgets, contributing to the overall financial success of the venue.
- Controlling operational costs to maximise profitability while maintaining high standards of service and quality.
- Ensuring compliance with both regulatory and company standards, maintaining a safe and legal environment for patrons and staff.
- Participating in and contributing to group management, marketing, and finance projects, bringing innovative ideas to the table.
About You:
- Proven experience in venue, hospitality, or club management.
- Strong leadership and communication skills.
- Solid understanding of gaming, bar, and food operations.
- Ability to manage budgets, staff, and service delivery efficiently.
- RSA, RSG, and Approved Managers Certificate (or willingness to obtain).
- Passion for community engagement and customer service excellence.
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