DC Operations Manager

2 weeks ago

Melbourne, Victoria, Australia Sharp & Carter Supply Chain Full time $120,000 - $180,000 per year

About the Role

Reporting to the Site Manager, the DC Operations Manager will lead and develop a multi-skilled team to deliver exceptional customer service and fulfilment outcomes nationally. This is a key leadership role responsible for ensuring operational efficiency, safety, compliance, and continuous improvement within a highly automated facility.

Key responsibilities include:

  • Safety leadership and building a strong safety-first culture
  • Overseeing daily operations to achieve performance and service outcomes
  • Managing budgets and driving cost-effective workflows
  • Coordinating site activities including building compliance, maintenance, loss prevention and security
  • Leading significant change initiatives as the site continues to evolve
  • Building strong partnerships with stakeholders, contractors, carriers, and authorities
  • Delivering operational excellence across warehousing, fulfilment, and transport activities

About You

To succeed in this role, you will bring:

  • Strong leadership experience in large-scale operational environments
  • A proven ability to inspire, coach and drive high-performing teams
  • Expertise in warehousing, online fulfilment, transport management and automation
  • Experience optimising automated equipment such as AMR, shuttle and GTP systems (highly regarded)
  • Strong analytical skills with a track record of improving productivity and reducing costs
  • Depth of experience in labour management, workforce planning and continuous improvement
  • Understanding of container management, customs, quarantine, and freight forwarding processes
  • Tertiary qualifications in Supply Chain or Logistics (preferred)

What's on Offer

  • Competitive salary package
  • A supportive leadership team with real career growth opportunities
  • The chance to work in a cutting-edge automated facility
  • Lifestyle, parental and volunteer leave options
  • An organisation that values balance, flexibility, and personal growth

This is an exciting opportunity to take on a senior operational leadership role where you will truly make an impact on safety, culture and performance, while helping shape the future of a high-profile distribution centre.

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