Broker Relationship Leader

A new transformational adventure awaits you…
How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading

Let's create a brighter future together, let's make a difference
It's important to know, what you do matters. At Zurich, we don't just cover, we care.

Zurich is on an exciting journey to become Australia's leading digital insurer—and we're looking for a Broker Relationship Leader to help us get there. Reporting to the State Manager - WA, this role is pivotal in shaping strategic trading relationships with a designated panel of top-tier brokers.

You'll be the face of Zurich to our broker partners, driving engagement across all lines of business and fostering multi-tiered relationships. With a strong focus on collaboration, performance culture, and customer-centricity, you'll help unlock growth opportunities and bring the best of Zurich to market.

You will also be responsible for the following:

• Manage a panel of brokers and develop a deep understanding of their business to identify strategic and transactional opportunities.
• Collaborate with underwriting, claims, and risk engineering to deliver Zurich's value proposition across all segments.
• Drive communication, transparency, and accountability across broker relationships and internal teams.
• Analyse competitor intelligence and develop plans to gain market advantage.
• Design and embed multi-tiered relationship infrastructure across relevant lines and segments.
• Represent Zurich at industry events and ensure consistent messaging in partnership with marketing and leadership.

Important to your success – let's grow together
You're a commercially astute relationship builder with a deep understanding of the general insurance landscape. You thrive in dynamic environments, adapt quickly to change, and bring a collaborative mindset to everything you do.

In order to be successful, you will have the following:

• 5–7 years of industry experience in a broker-facing or strategic sales role.
• ANZIIF CIP membership or equivalent.
• Strong knowledge of underwriting and claims processes.
• Proven ability to develop long-term business relationships and strategic plans.
• Experience in relationship/strategic selling, ideally within insurance.
• Operational management experience and a passion for driving business growth.

Belong. Zurich is here to support you
There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer's leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure