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Dental & Allied Health Receptionist
2 weeks ago
Dental & Allied Health Receptionist – Treatment Coordination Focus
Location: Newport Dental & Wellness Collective
Job Type: Permanent Part-Time Receptionist
Salary: Based on experience
Start Date: Immediate start available
Join a Supportive, Patient-Focused Practice
We're looking for a warm, organised, and proactive Receptionist to join our growing team, working across both Dental and Allied health services. This is a dynamic, patient-facing role perfect for someone with a passion for healthcare, exceptional communication skills, and an interest in treatment coordination.
What You'll Be Doing:
- Greeting and assisting patients with empathy and professionalism
- Managing appointment bookings and daily schedules across dental and allied health practitioners
- Handling patient enquiries via phone and in person
- Processing payments, health fund claims (HICAPS), and Medicare billing
- Supporting the clinical team with treatment planning and coordination
- Educating patients on treatment options, timelines, and payment plans
- Maintaining accurate patient records and confidentiality
- Contributing to a positive and efficient front desk environment
What We're Looking For:
- Previous experience in Dental and/or Allied health reception (both desirable)
- Minimum of 1 year dental reception experience
- Minimum of 1 year allied health reception experience
Australian work rights required
Experience in chair-side Dental Assistance (not essential, but a plus)
- Excellent interpersonal and communication skills
- Strong attention to detail and time management
Confidence in using practice management software (experience with Oasis or Zavy360 a plus)
A team player who takes initiative and thrives in a fast-paced setting
- A keen interest in treatment coordination and patient care
- Availability to work flexible hours, covering sick leave when required, 2-3 permanent days per week.
Why Join Us?
- Supportive, collaborative team culture
- Opportunity to grow and expand your role
- A patient-focused environment
- Ongoing training and professional development
- Work across two rewarding healthcare disciplines
- A role where you make a genuine difference in patients' journeys
Ready to Join Our Team?
If you're passionate about patient care and looking to grow your career in a dual dental and allied health setting, we'd love to hear from you
Click APPLY NOW with your resume and a brief cover letter outlining your experience and interest