Hotel Services Manager

2 days ago

Mount Gambier, South Australia Boandik Full time $80,000 - $120,000 per year

Are you a skilled leader with a passion for creating welcoming, high-quality environments? Boandik is now seeking a dedicated Hotel Services Manager to oversee our housekeeping services.

About Us:

Boandik has been a cornerstone of exceptional care for older Australians and people with disabilities across regional South Australia since its inception in 1956. At Boandik, we are more than an aged care provider; we are a community committed to care.

About the role:

As the Hotel Services Manager at Boandik, you will be responsible for leading our housekeeping team to deliver exceptional housekeeping, cleaning and laundry services across our facilities. Reporting to the Corporate Services Manager, you will oversee all aspects of housekeeping operations, ensuring our services meet Boandik's high standards of quality, compliance, and client satisfaction.

Key Responsibilities:

  • Collaborate with staff across all departments to deliver seamless, high-quality housekeeping services.
  • Oversee all housekeeping operations, ensuring compliance with Boandik policies, procedures, and regulatory standards.
  • Attend resident meetings to address and resolve any questions or concerns regarding housekeeping and laundry services.
  • Work closely with the Corporate Services Manager to monitor and manage housekeeping budgets effectively.
  • Maintain a welcoming, homelike environment that upholds the rights, dignity, privacy, and individual choices of each resident.
  • Champion infection control and safety practices to ensure a clean and hygienic environment.
  • Foster a culture of continuous improvement, teamwork, and customer service excellence.

About You:

  • Relevant qualifications in hospitality management, housekeeping or significant leadership experience in housekeeping or hospitality management within aged care, healthcare, or a similar industry.
  • Minimum 4 years of practical experience in a supervisory or management role with a proven track record.
  • Strong knowledge of infection control, hygiene, and safety regulations, particularly as they apply in residential care settings.
  • Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, families, and staff at all levels.
  • Strong problem-solving abilities, attention to detail, and a commitment to maintaining a high standard of cleanliness and service quality.
  • Proven experience in budgeting and resource management to meet departmental targets effectively.

How to apply:

For further information or a confidential discussion, please contact Leana Radley, HR Officer, at

Applications close: Monday 24 November 2025

To submit an application visit the Careers Portal and follow the application process via the Boandik website

All appointments are made subject to the required security screenings including National Criminal History and NDIS Worker Screening checks appropriate to the role.

Boandik is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.

For more information, visit our website

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