Principal Change Manager

Together we shape thriving communities, public spaces, places and economies.

• Temporary full-time opportunity until June 2026 with a possibility of extension
• Location: Parramatta preferred, other NSW locations considered upon application
• Salary relative to experience, and ranges from $149,739 to $173,174 + super

What's in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

Are you passionate about leading change and making a real impact? As Principal Change Manager, you will take the lead on end-to-end change management for ICT projects—developing strategies that encourage adoption, reduce resistance, and help the department realise the full benefits of its digital initiatives. You will work closely with stakeholders, plan and deliver change activities, and provide expert advice to keep projects on track and aligned with business goals.

You will be hands-on in scoping, planning, and consulting on projects, assessing change impacts, and building strong partnerships to support service delivery. Your role will also involve developing and implementing change strategies, engaging stakeholders through digital and in-person channels, and providing practical solutions to emerging challenges—all while representing stakeholder interests and supporting strategic goals

For more information read the full Role Description: Principal Change Manager

What you will bring to the role

• Experience managing complex ICT projects with multiple stakeholders and overlapping organisational changes.
• Ability to navigate shifting priorities and deliver high-quality outcomes under tight deadlines.
• Strong decision-making skills and autonomy in managing work priorities and workloads.
• Advanced capability to influence, negotiate, and build consensus among diverse groups.
• Proven skills in planning, prioritising, and adapting to changing circumstances.
• Adept at using technology to maximise efficiencies and ensure compliance with cyber security and information management requirements.

Key knowledge and experience

• Experience and knowledge of change management principles and methodologies (e.g. PROSCI) or similar
• Demonstrated experience with project management approaches, tools and phases of the project lifecycle

Essential requirements

• Change Management certification (e.g. Prosci) or relevant experience in a complex and regulated environment

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Sunday, 02 November 2025 at 11:55PM

Should you require further information about the role please contact Liz Fyfe, Principal Security Culture & Awareness Lead on

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on HR Support, option 2, DPHI People Advisory, option 1.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via or HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.