Principal Solution Delivery Manager

Together we shape thriving communities, public spaces, places and economies.

• Permanent full-time opportunity
• Parramatta preferred, Orange and Newcastle location considered with flexible working supported
• Salary relative to experience, and ranges from $149,739 to $173,174 + super

As Principal Solution Delivery Manager, you'll play a key role in delivering digital solutions that shape the future of NSW, leading teams to achieve outstanding results for our communities.

In this role, you'll oversee the planning and delivery of critical ICT work packages, ensuring projects are completed on time, within budget, and to the highest standards. You'll provide clear direction and vision, foster collaboration, and build trusted relationships with stakeholders to deliver solutions that make a real difference. Your structured approach and customer focus will be essential as you balance competing demands, guide your team, and drive innovation across the Department.

You'll thrive in a dynamic environment, overcoming challenges and ensuring reliable, customer-centric outcomes for the Department of Planning, Housing and Infrastructure.

For more information read the full Role Description: Principal Solution Delivery Manager

What you will bring to the role

• A structured, methodical approach to planning and delivering complex ICT projects in large organisations.
• Strong customer focus, with the ability to understand and respond to client needs and deliver innovative solutions.
• Proven experience in building and guiding teams, providing clear direction and fostering a shared vision.
• Advanced skills in stakeholder engagement, building trust and sharing information at senior levels.
• Ability to analyse issues, prepare timely reports, and offer high-quality advice to executive leadership.
• Experience using JIRA, Confluence and Resource Guru.

What's in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Wednesday, 12 November 2025 at 11:55PM

Should you require further information about the role please contact Lucy Jenkin, Director Digital Projects and Transformation on

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on HR Support, option 2, DPHI People Advisory, option 1.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via or HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.