Assistant Operations Manager

12 hours ago

Ryde, Australia Redpath Partners Full time $1,320,000 - $1,440,000 per year

Role:
Assistant Operations Manager

Location:
Top Ryde

Package:
$110k-$120k inclusive of super

Your role as Assistant Operations Manager:

A new and exciting opportunity has become available to join the team at Top Ryde as Assistant Operations Manager. Our client have recently acquired the asset and are looking for the right team to oversee the day-to-day operational performance of the shopping centre, ensuring a safe and compliant environment for tenants, customers, contractors and stakeholders.

Top Ryde City is one of Sydney's premier retail and lifestyle destinations, featuring a diverse mix of retailers, dining, entertainment, and essential services. We're committed to providing a safe, efficient, and vibrant environment for our tenants, customers, and the wider community.

Your duties and responsibilities as Assistant Operations Manager:

Centre Operations:

  • Support the Operations Manager in overseeing all operational aspects of the centre, including building services, maintenance, cleaning, waste management, and security.
  • Coordinate daily inspections to ensure all areas of the centre meet operational, presentation, and safety standards.

Contractor & Supplier Management:

  • Supervise and liaise with contractors to ensure service levels, KPIs, and compliance standards are met.
  • Assist in tender processes, contract renewals, and performance reviews.

Compliance & Safety:

  • Ensure compliance with WHS, fire safety, environmental, and statutory regulations.
  • Support incident response, risk assessments, and emergency management procedures.

Sustainability & Efficiency:

  • Assist in implementing sustainability initiatives and monitoring energy, water, and waste performance.
  • Identify and recommend operational improvements to reduce costs and environmental impact.

Tenant & Stakeholder Relations:

  • Build positive working relationships with tenants and centre management teams.
  • Respond promptly to tenant maintenance requests and operational concerns.

Administration & Reporting:

  • Maintain accurate records, logs, and compliance documentation.
  • Prepare reports, budgets, and updates for the Operations Manager as required.

To be considered for this role, we are looking for the following skills and experience:

  • Minimum 3–5 years' experience in facilities or operations management, ideally within a retail environment.
  • Knowledge of building systems (HVAC, fire, electrical, plumbing) and asset maintenance procedures.
  • Strong understanding of WHS and statutory compliance requirements.
  • Excellent communication, organisation, and problem-solving skills.
  • Proven ability to manage contractors and multiple stakeholders in a fast-paced environment.
  • Intermediate to advanced computer literacy (Microsoft Office, CMMS or property management systems).
  • Relevant qualifications in Facilities Management, Building Services, or a related discipline (preferred).

For more information, please contact Jade Whitmore at or

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