Senior Case Manager

Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution.

Due to our continued growth and increasing client base, we are seeking applications to work in a dual role as a Case Manager and RTW Coordinator.

Working within our Claims Consulting team, day to day you will be:

• Providing quality RTW and case management within the Australian jurisdictions for Workers Compensation
• Supporting people to recover and RTW and pre-injury activities for both work related and non-work related injuries
• Working to implement return to work plans in the workplaces, supporting workers as they recover at work
• Assisting employers to meet their obligations as required under Workers Compensation legislation
• Liaising with health professionals, specialists, employers, insurers and other key stakeholders to drive positive outcomes for clients.

The Position:

• This is a unique dual role working as a Senior Case Manager in the Self Insurance industry whilst also managing RTW cases across a range of clients
• This is a permanent part-time role working 4 days per week, however applicants seeking full time are still welcome to apply
• NSW based candidate, ideally based in Western Sydney
• Flexibility with hours and working from home, however able to complete onsite work as requested
• Onsite presence required at client along with attending GP case conferences and workplace visits to develop RTW plans.

About You:

• Mandatory: minimum 5 years case management experience in NSW scheme
• Experience working within self-insurance (highly regarded)
• RTW coordination experience & SIRA Certification required
• Understand the day to day requirements of application of benefits and Claims Management including calculating PIAWE, drafting disputes, applying the reasonable and necessary test to medical treatment, Injury Management Planning and legal proceedings
• A current Police Clearance (or willingness to obtain)
• Excellent time management skills
• Independent working with ability to fit into multiple different work scenarios and clients
• Strong communication skills both written and verbal
• Strong attention to detail, critical thinking & problem solving
• A sense of urgency in day to day activities
• Honesty, integrity, a good team attitude & positive approach.

Why Procare?

• Combination of work from home and onsite work as requested
• Access to our external employee assistance program
• Equipment provided including laptop and iPhone
• A thorough induction program
• Our commitment to your work-life balance combined with a genuine and friendly working culture
• Flexible working options including working from home regularly
• Regular staff celebrations, charity involvement and awards events
• Ongoing opportunities for career progression across a successful and growing business.

If you would like an exciting new opportunity, have the drive to succeed and take pride in providing a high quality service, this would be a fantastic opportunity for you

For more information,
check out our website or contact our careers team
Send in your application
via the link with your CV and cover letter. We welcome all applications that meet the experience criteria regardless of whether you are seeking a casual, part time or full time position (please address desired position in your cover letter).

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.