swatch sales associate

6 days ago

Melbourne, Victoria, Australia Swatch Group Full time $70,000 - $120,000 per year

ABOUT SWATCH

Colorful, happy, loud, shrill and forever re-interpreted in different ways. Since the "second watch" was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist.

"The OMEGA x Swatch Moonswatch collaboration was labelled by The New York Times as "the watch industry's defining moment of 2022" and the phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. This is an exciting role in a fast-paced environment with a brand that is white hot and burning with momentum – so if you love a challenge and want to take your career to the next level, this may be the role for you

THE ROLE

As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

  • Support the team in achieving sales targets
  • Handle transactions for all types of sales according to company policy
  • Ensure the store is always presentable, clean and tidy
  • Ensure products are displayed in accordance with Swatch Guidelines
  • Assist with daily and monthly stocktake and stock management
  • Keep up to date with new products, promotions and participate in regular training
  • Follow up with customers via email and phone regarding warranty and repairs
  • Ensure the highest level of customer service

SKILLS AND EXPERIENCE

  • Experience working within retail sales
  • Previous experience working towards sales targets and KPI's
  • Highly developed and proven customer service skills
  • Ability to build and sustain lasting customer relationships
  • Organised and time efficient
  • Excellent oral and written communication skills
  • Full time availability including weekends

HOW TO APPLY

Job location

Collins Street

3000 Melbourne (Victoria)

Australia

Company address

The Swatch Group (Australia) PTY. LTD.

40 River Boulevard

Level 3

Richmond, Victoria 3121

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