Intensive Family Support Worker

19 hours ago


Gladstone Queensland, Australia Support Worker Co Full time $60,000 - $80,000 per year

Support Worker Co. is recruiting Intensive Family Support Workers for an innovative pilot project based in Gladstone and surrounding suburbs.

This role involves working directly with vulnerable families, addressing complex challenges, and helping them achieve safety, stability, and resilience.

Key Responsibilities

  • Implement individualised family support plans under the direction of a Service Coordinator, addressing a range of behavioral, psychosocial, and safety needs.
  • Provide hands-on support for each family, including 2-3 weekly face-to-face sessions focused on behavior management, trauma recovery, and parenting skill development.
  • Foster family connections to specialised services and essential resources such as healthcare, housing, and education.
  • Monitor family progress and maintain detailed case documentation, ensuring family goals are consistently met.
  • Adapt to flexible scheduling based on each family's needs to maximise engagement and support outcomes.

What We're Looking For

  • Intensive family support experience, particularly in areas such as crisis intervention, mental health, and family crisis situations.
  • Strong documentation and case management skills to capture the family's journey and support plan outcomes.
  • Flexibility and crisis intervention skills to respond effectively to each family's unique challenges.
  • Collaborative communication skills to liaise with Service Coordinators, stakeholders, and team members.
  • A goal-oriented approach focused on empowering families for sustainable success.
  • Work independently with each family to create a support schedule that suits everyone.
  • You have open availability that will allow you to work up to 38 hours a week with 3 to 4 families.

What you need:

  • Certificate IV in Community Services or relevant
  • 12 months experience supporting children and families with complex needs.
  • Australian driver's license
  • First Aid Certificate with current CPR
  • Working with Children Check (paid employee status)
  • Have a reliable car with registration.
  • Reliable smart phone with data

What we can offer you:

  • Casual position with regular consistent hours, crafted around your individual availability.
  • Empowered by a dedicated Service Delivery Team providing you support, coaching and guidance.
  • Bi-monthly supervisions and support.
  • Easy-to-use rostering app which allows you to view and accept shifts, complete reports/documents and update your availability.
  • Refer & earn incentive - $350 voucher for each successful person you refer.

Why Join Us?

Make a real difference in the lives of families by providing meaningful, sustainable support. Benefit from a collaborative environment, guided by a Service Coordinator, and gain experience in a flexible, high-impact role aimed at creating lasting change.

Apply today and become part of a dedicated team transforming family lives.

After you apply, you will be sent a link to complete our online screening questions which will help us process your application quicker. Please keep an eye on your spam folder after applying



  • Kingaroy, Queensland, Australia Support Worker Co Full time $55,000 - $65,000 per year

    Support Worker Co is a leading Support Worker Agency that provides best-fit Disability Support Workers to Disability Service providers across Australia.We are currently seeking Casual Support Workers to support adult NDIS participants in SILs across Kingaroy and nearby suburbs.Female Support Workers are preferred for this role due to female clients' requests...


  • Gladstone, Queensland, Australia Kanda Full time $60,000 - $80,000 per year

    At Kanda, we're more than a care provider – we're a community. Backed by decades of experience, we deliver personalised support solutions that embrace the complexity of life. Our services span disability and NDIS support, children, youth and family services, aged home care, veterans' care, and community nursing.Kanda are looking for passionate team members...

  • NDIS Support Worker

    2 days ago


    Gladstone, Queensland, Australia Gladstone Community Linking Agency Full time $60,000 - $80,000 per year

    Are you passionate about making a difference in people's lives? Do you want to work with an organisation that values respect, inclusion, and empowerment? Gladstone Community Linking Agency (GCLA) is seeking dedicated NDIS Support Workers to join our team and provide high-quality support to people living with disabilities in our community.About UsAt GCLA,...


  • Gladstone, Australia Gladstone Community Linking Agency Inc. Full time

    SIL House Leader – High Intensity SILS HouseAre you passionate about providing exceptional care and empowering individuals to live their best lives? Do you have a passion for high-quality care, and the skills to lead and inspire others in a dynamic, high-intensity environment?If you have a background as an Enrolled Nurse or substantial experience in health...


  • Redcliffe, Queensland, Australia Adventure Support Full time $60,000 - $90,000 per year

    Support Worker – Behaviour Support ExperienceAbout the RoleThe successful candidate will work closely with participants, their families, and allied health professionals to promote independence, inclusion, and overall wellbeing while implementing behaviour support strategies.Key ResponsibilitiesProvide person-centred support to participants in their daily...


  • Gladstone, Queensland, Australia Department of Education Full time $60,000 - $80,000 per year

    Gladstone South State School is seeking a compassionate and motivated Family Support Coordinator to join our dynamic team. In this vital role, you'll work alongside classroom teachers, support staff, and Early Childhood Coordinators to help children and families make a successful transition into school life.Be part of a caring and committed team dedicated to...

  • Youth Support Worker

    2 weeks ago


    Gladstone, Queensland, Australia Lifestyle Solutions Full time $45,000 - $60,000 per year

    About the roleAs a part-time Youth Worker, you'll provide trauma-informed care and support to children and young people in our Out of Home Care program. Your role is to help them heal, grow, and build a brighter future - and no two days are ever the sameBenefitsCompetitive SCHADS Award hourly rate Salary packaging up to $15,900Guidance on government-funded...


  • Gladstone, Queensland, Australia CPL - Choice, Passion, Life Full time $45,000 - $65,000 per year

    If you enjoy challenging but rewarding work and share our vision of an inclusive society, we will provide the training, supportive culture, and connections to help you to make the most of this opportunity.We are in need of casual and permanent part-time Direct Support Workers in Gladstone and surrounding areas. As a Direct Support Worker, you'll be an...


  • Coolangatta, Queensland, Australia Macleod Accommodation Support Service In c Full time $60,000 - $90,000 per year

    Family and Domestic Violence Specialist – Mobile Outreach Fixed TermMacleod Accommodation Support Service Inc (MASS) has an exciting opportunity for a dynamic, motivated female to join our supportive, small, professional team as Family and Domestic Violence Specialist – Mobile Outreach worker.The applicant should have a minimum or 5 years' experience in...

  • Family Case Worker

    7 days ago


    Cooktown, Queensland, Australia UnitingCare Queensland Full time $40,000 - $60,000 per year

    FAMILY CASE WORKEREmployment Term: Permanent, Full TimeLocation: Cape York Family Centre. CooktownRemuneration: $44.58p/hr + 12% Super + Not for Profit Salary Packaging + Penalties & AllowancesPinangbais the Aboriginal and Torres Strait Islander-led service delivery arm of UnitingCare. The foundations of Pinangba are built from our cultural identity and...