Communication Officer

Communication Officer | Identified

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Temporary Full-Time opportunity up until June 2026
• Located in Parramatta with flexible working arrangements available
• Clerk Grade 7/8 - $113,574 to $125,720 plus superannuation and leave loading

About the role

• Deliver innovative communication campaigns to boost Aboriginal student outcomes
• Create content across digital, social and print channels to engage diverse audiences
• Use data insights to measure impact and recommend improvements

As part of the Aboriginal Outcomes and Equity team, the primary function of this role is to deliver innovative communication tactics and activities in partnership with subject matter experts and stakeholders that work to increase Aboriginal student outcomes.

The role will work in partnership with subject matter experts and stakeholders to deliver evidence-led communication programs. You will collaborate with partners across Communication and Engagement directorate (media, external and internal channel managers, brand and content teams, data and analytics) to provide seamless delivery of our communication programs for our internal customers to our target audiences – typically comprising students, parents and carers, teachers, principals and school-based staff and corporate staff.

For further information please click here to view the role description

About you

• Strong communicator, engaging writing and ability to tailor messages to diverse audiences
• Collaborative mindset with proven experience working with stakeholders to deliver effective outcomes
• Data-driven and confident using analytics to measure impact and refine communication strategies
• Ability to manage competing priorities in a fast-changing environment
• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Tertiary qualifications in a relevant discipline, or demonstrated equivalent knowledge and/or experience.

• This position is designated for the employment of an Aboriginal and/or Torres Strait Islander person. This initiative is authorised by the Department's Equal Employment Opportunity Management Plan in accordance with Part 9A of the Anti-Discrimination Act 1977. Aboriginal and/or Torres Strait Islander applicants must provide documentation upon appointment. More information can be found in the policy library under Confirmation of Aboriginal and/or Torres Strait Islander Descent.

• Demonstrated understanding of and commitment to the value of public education

Benefits

• Flexible working arrangements; Understanding the importance of work-life balance, we provide flexible work arrangements. This includes options for remote work, flexible hours, and the ability to tailor work schedules to fit personal and family needs. This flexibility helps employees maintain a healthy balance between their professional and personal lives.

• Supportive Environment and Collaborative Team - The role offers the opportunity to work in a dynamic and inclusive environment where teamwork and collaboration are highly valued. The team is composed of experienced professionals who are eager to support and mentor new members, ensuring a smooth integration and continuous learning.

• Meaningful impact on reducing inequity - This role provides a unique opportunity to contribute significantly to reducing inequity and promoting social justice. You will be directly involved in crafting communication aimed at addressing disparities and supporting the empowerment of Aboriginal communities. By working closely with these communities, you will help design and implement communication that honour their cultural heritage, and meet their specific needs.

• 35 hour working week

• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date Friday, 3rd October at 11:59pm.

For role enquiries please contact Shari Ujdur at and for recruitment process enquirires please contact Elaine Ordell at

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.