
Operation & Administration Manager
1 day ago
We're Hiring: Operation & Administration Manager
Sydney, NSW | Full-time
We are seeking a highly organised and proactive
Administration Manager
to join Rivkin team. This role is ideal for a professional with a background in finance administration, preferably with experience in a brokerage firm, who is ready to take ownership of key operational functions and lead a small but dynamic team.
About Rivkin
Rivkin is a privately-owned financial services firm with a long-standing track record of helping Australians take control of their wealth. With offerings spanning equities, superannuation, and strategic investment advice.
Key Responsibilities:
- Oversee and manage a team from 3 to 5 administration staff, including offshore team members.
- Maintain and strengthen relationships with business partners.
- Handle client service enquiries with professionalism and efficiency.
- Coordinate daily administrative operations to ensure smooth business functions.
- Support senior management with reporting and operational requirements.
Requirements:
- Minimum of 5 years' experience in an administration role within the financial services industry, ideally in a brokerage firm.
- Demonstrated experience managing staff, including offshore teams.
- Strong interpersonal and relationship management skills.
- Proven commitment to process excellence and continuous improvement.
- Excellent communication skills with a client-focused approach.
- Ability to multitask and manage competing priorities effectively.
- Exposure to regulatory processes such as AML/CTF is considered an asset.
- Experience with CRM platforms, preferably HubSpot, including managing client records, tracking interactions, and generating reports to support business operations.
Why Join Us?
- Be part of a collaborative and professional team environment.
- Opportunity to play a key role in supporting business growth and client success.
- Work closely with senior leaders in a respected financial services firm.
If you are an experienced administration professional looking for your next challenge, we would love to hear from you.
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