Golf Operations Assistant

2 weeks ago

Pelican Waters, Queensland, Australia Palm Lake Group Full time

Join Our Team at Pelican Waters Golf Club

Pelican Waters Golf Club, a breathtaking venue nestled within the scenic Greg Norman Golf Course, has an exciting opportunity for an experienced Golf Operations Assistant to join our team.

If you're looking to be part of a dynamic, vibrant team in a truly unique environment, we'd love to hear from you

Primary Duties of the Position:

This is aCasual position, working in accordance with our operational requirements, between 6am to 6pm Monday to Sunday.

Availability across weekends and holiday periods is essential.

Reporting to our Operations Manager, the Golf Operations Attendant provides assistance with various tasks, including customer service, administrative duties, course maintenance coordination, and event organisation.

Day to day duties include, but not limited to:

  • Assist with the management of tee time reservations & enquiries via phone & email
  • Assist with checking in golfers, maintaining a high level of attentive & professional guest service at all times
  • Processing POS & eftpos transactions for play, retail sales, equipment hire and food & beverage sales
  • Monitor pace of play and assist with on-course operations as needed.
  • Assist with the inventory management & stock take of golf equipment and supplies.
  • Operate & coordinate the golf cart fleet, ensuring proper maintenance and cleanliness.
  • Assist with event and tournament setup and execution.
  • Provide the availability & ensure professional presentation of golf carts in the staging areas for use by the golfers;
  • Light administrative duties - email enquiries, routine reporting etc.
  • Assists with food and beverage services, including service of alcohol.

What We're Looking For:

The ideal candidate will be organized, customer-focused, detail-oriented, and possess a passion for exceptional service.

  • Current Responsible Service of Alcohol Certificateessential;
  • Current C Class drivers licence essential.
  • Previous experience in a customer service role, preferably in a golf environment
  • Good computer literacy - experience with POS (Swyftpos) or golf management software
  • A true dedication to delivering exceptional customer service
  • A self-motivated, team player able to work autonomously when required
  • Excellent time management skills, including punctuality & reliability
  • Must be able to work flexible hours, including early mornings, evenings, weekends, and holidays.
  • Current Safe Food Handling Certificate preferred

What We Offer:

  • A supportive and friendly work environment.
  • Flexible hours to suit your lifestyle.
  • The opportunity to work in a beautiful venue.

If you're passionate about customer service, golf and enjoy working in a team environment, we'd love to hear from you

Role is subject to a pre-employment medical.

Please note, only shortlisted applicants will be contacted.

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