UNIQLO Pacific Fair – Loss Prevention Associate

UNIQLO stems from the words 'unique' and 'clothing' – simple and clever, just like our clothes. Our philosophy is based on the premise of Life Wear: apparel that comes from the Japanese values of simplicity, quality and longevity. Life Wear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people's lives.

Our mission at UNIQLO is to deliver LifeWear to people throughout the world, and to grow together with society. Adhering to the concept of 'MADE FOR ALL', it is our job to provide truly good clothing to all customers globally, regardless of nationality, gender, age, or religion.

As the leading brand of the Fast Retailing Group, UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,400 stores in 26 markets around the world. 

Australia stands as a key market for UNIQLO in establishing its brand in the Asia and Oceania region and remains focused on continuing its growth. UNIQLO opened the first store, in Emporium, Melbourne, in April 2014, and as of May 2024 has expanded to 38 stores across Victoria, New South Wales, South Australia, Western Australia, Queensland, and Australian Capital Territory.

The Role: 

The Loss Prevention Associate [Full-time] is responsible for a variety of Loss Prevention tasks, such as  preventing theft, performing investigations and inventory accuracy. Working closely with the Loss Prevention Manager, Business Operations Support  Manager, and Store Operations this role will have a focus on supporting the store team in ensuring the highest level of standards in policy and  procedure are achieved. A focus of this role will be to ensure the safety and well-being of our employees and company assets. 

This role will require you to be rostered across a variety of shifts including late night trading, weekends, and public holidays. 

Key Responsibilities: 

• Perform Covert Loss Prevention on the sales floor to identify potential theft. 

• Proactively deter theft by involving the Store Operations team in the implementation of key Loss Prevention procedures. 

• Ensure Inventory Accuracy through cycle counts, stock takes, and proactively clearing store clouds alerts and notices. 

• Partner with Loss Prevention and Business Operations Support (BOS) to manage and resolve all field investigations. 

• Ensure policy and procedures of internal controls are implemented through audits. 

• Work with key stakeholders to communicate, monitor and enforce operational standards. 

• Operate, monitor, and utilize internal surveillance and security equipment. 

Essential Skills and Experience:

• Strong leadership skills  

• Excellent time management and ability to prioritize/multitask. 

• Understanding of all UQAU policy, procedures, and best practice initiatives. 

• Excellent verbal and written communication skills. 

• Understanding and respect for confidentiality and sensitive information. 

• Great attention to details. 

• Ability to support across VIC stores if required. 

Eligibility

Only candidates with full working rights and no restrictions on working hours in Australia are eligible to apply for this  position.

UNIQLO follows a merit-based approach: if you have the talent, regardless of when you joined the company or your age, even after just a few years you may be entrusted with the management of a large-scale store, manage a more complex business with a greater store size, sales volume, staff number, customer footfall, and product range.

Training and Development: Gain valuable skills in all areas related to customer service including alteration and visual merchandising through structured training programs, enhancing both your professional growth and marketability.

Global exposure: Outstanding customer service representatives have the chance to attend local and global conventions, providing networking opportunities and exposure to  industry talents.

Competitive Benefits package: Access to a comprehensive benefit package that includes:

Competitive hourly rate + super + weekend loading

Generous employee discount (30%)

Employee Assistance Program (EAP): MindFit at Work provides confidential counseling sessions, Digital Training Pop-Ups. 

Winter appreciate program …and so on

We appreciate all applications, but please note that only candidates who have been successfully shortlisted will be contacted for further steps in the selection process. 

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local  law. 

For information regarding how we handle your personal information and to exercise your rights under the Privacy Act 1988, please  see our Privacy Policy at  

Ensure your UNIQLO job offer is legitimate and don't fall victim to fraud. UNIQLO never seeks payment from job applicants. Feel  free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a UNIQLO company email address. For added security, where possible, apply directly through our job posting. 

Thank you for considering a career with us. We look forward to reviewing your application.