Information Librarian

Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula.  We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team

About the position

Council's Arts & Culture Department is looking for an Information Librarian who will be responsible for engaging with the community in Frankston City Libraries to deliver and promote library services, and facilitate lifelong learning and access to information.

The main responsibilities will include:

• Deliver excellent customer service in all aspects of library information / Council customer service in accordance with the systems and practices of the library service and Frankston City Council.
• Resolve complex customer queries, complaints and other escalated issues to ensure fair and appropriate outcomes
• Supervise library staff and provide guidance on operational matters.

This is a part time role working 21 hours per week.  The roster required for the role is:

Week One

Monday 9-2 at Frankston library

Thursday at Seaford library (30 minute lunch break)

Friday at Seaford library (30 minute lunch break)

Week Two

Monday 9-2 at Frankston library

Thursday at Seaford library (30 minute lunch break)

Friday pm at Carrum Downs library (30 minute lunch break).

About you

• You will have a tertiary qualification in Library and Information Services which confers professional membership to ALIA
• Flexible and enthusiastic, you will enjoy working with the community and thrive on delivering library information.

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values "Kinder, Fairer, Smarter". As an employee, you will have access to benefits such as:

• Access to professional and career development opportunities
• Purchased leave
• Paid Parental leave
• Paid Christmas Shut Down Leave
• Free onsite parking (Civic Centre)
• Employee assistance program
• Salary sacrifice gym membership at Peninsula Aquatic Recreation Centre.

This position is a Band 5A currently remunerated at $82,567.33 per annum (pro rata), plus superannuation. Overtime will also be paid as required.

If you would like to learn more about this opportunity or have any questions, please contact Chrissie Bonsor via email

The position description for this role can be found on the Frankston City Council Careers page.

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.

Child Safety

Frankston City Council is a Child Safe Organisation and has a zero tolerance for child abuse. Council is committed to creating and maintaining a child safe environment where all children are valued and protected from harm and abuse and will promote a whole of community approach to keeping children safe.

At Frankston City Council, protecting children and preventing child abuse is embedded in the everyday thinking and practice of all councillors, employees, contractors and volunteers.  Please refer to the Child Safety and Wellbeing Policy that's located on the Frankston City Council website on the Child Safety Page, for further information.

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.