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Junior Account Coordinator

2 weeks ago

Sydney, Australia Freelancer Full time US$55,000 - US$70,000 per year

Join us at Loadshift, an innovative tech-logistics company under the twelve-time Webby award-winning umbrella. As an Junior Account Coordinator, you will be delivering superior value to our clients with the main objective to grow accounts.

We're seeking a motivated Junior Account Specialist to join our Enterprise Sales team at Loadshift. This role is perfect for someone looking to build their career in B2B sales and account management. You'll be responsible for converting qualified leads into active customers and ensuring their successful onboarding onto our platform.

Key Responsibilities

Lead Conversion & Sales (Primary Focus)

  • Take ownership of qualified leads generated by our BDR team 
  • Conduct product demonstrations and consultations with enterprise prospects
  • Guide prospects through the decision-making process and close deals
  • Achieve monthly sales targets and conversion metrics

Client Onboarding

  • Manage the end-to-end onboarding process for new enterprise clients
  • Ensure all required forms and documentation are completed accurately
  • Guide clients through platform setup and registration
  • Support clients in posting their first job on the platform
  • Conduct onboarding calls and training sessions as needed
  • Ensure smooth handover to Operations team for ongoing account management

Account Growth & Retention

  • Conduct monthly check-ins with existing enterprise accounts
  • Identify opportunities for account expansion and increased platform usage
  • Gather feedback and relay insights to improve our service offering
  • Build strong relationships with key stakeholders within client organisations
What We're Looking For

Essential:

  • Experience in sales, account management, or customer success 
  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Ability to manage multiple accounts and priorities simultaneously
  • Comfortable with technology and learning new platforms
  • Results-driven with a customer-first mindset
Why Join Loadshift?
  • Base salary: $55,000 + superannuation
  • On Target Earnings (OTE): Up to $15,000 per year (inclusive of super, capped)
  • Total package potential: Up to $70,000 (inclusive of super on variable component)
  • Weekly Friday lunches with rotating local cuisine
  • Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.
  • Fun social events (we once built a turf soccer field in the office)
  • Fully stocked kitchen, harbour-view bar, and beer taps
  • Weekly company-wide town halls with live Q&A from our CEO
  • Stunning Sydney office in Grosvenor Place
  • Clear growth pathways — many of our leaders started in junior roles
  • Supportive, inclusive team environment
Be Part of Something Bigger

Loadshift is on a mission to simplify freight for businesses across Australia — and as part of , we're helping create jobs and opportunity at a global scale. You'll be making a real impact from day one.

Just when you thought it couldn't get any better
  • Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
  • Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.

Join Our Journey

Help us shape the future of the freight industry. Apply today to be a part of our exciting journey Only shortlisted candidates will be contacted. We're excited to meet you