Specialist Librarian, Reader Services

1 week ago

Sydney, New South Wales, Australia State Library of New South Wales Full time $103,089 - $132,584 per year

State Library of New South Wales

Reader Services, Library Services

Librarian Grade 2, Temporary Full-Time role up to 30 June 2026 with the potential for ongoing

  • Unique opportunity to join one of NSW's leading cultural institutions
  • Provide access to the State Library's rich, heritage, print and digital collections to develop & preserves these collections for future generations
  • Competitive remuneration package up to $132,584 p.a. (package includes salary between $103,089 - $116,969 p.a., plus employer's contribution to superannuation and annual leave loading)

Closing date for applications: 15 September 2025 at 10am.

About the Role

In this role, you will provide complex or specialist library and information services to enable onsite and offsite readers to access items and information in a timely manner, within a reader-focused team environment.

Reader Services is responsible for information and reference services onsite to readers in the reading rooms and online to readers through the website, Ask a Librarian service and via the public library network. This role is rostered and includes occasional evening and weekend work.

The Ideal Candidate

The ideal candidate for this role is a highly skilled information professional with deep expertise in research and reader services, capable of handling complex inquiries and delivering exceptional service across diverse user groups. With a proactive approach to continuous improvement, they bring innovative thinking to library services and a passion for connecting readers with collections.

To be successful in this role, you will have:

  • Qualifications acceptable for professional membership of the Australian Library and Information Association (ALIA), or tertiary qualifications and experience deemed by the State Librarian to be equivalent that meets the minimum standard of skill and knowledge inherent in the ALIA standard.
  • Experience in the direct provision of complex or specialist library and reference services to readers, with the ability to use a wide variety of information resources and related technology.

How to apply

To apply for this role please complete the online application and provide the following:

  • An up-to-date copy of your CV
  • A response to the following questions.

Please keep question responses to a maximum of 3 paragraphs.

  1. Tell us about a time you facilitated a reference enquiry that required collaboration across multiple library teams and/or external institutions. What was your approach and what did it achieve?
  2. Describe a time when you adjusted your communication or service approach to support a library user whose needs, expectations, or access requirements were different from what you typically encounter. How did you support this library user, and what was the outcome?

Please visit iworkforNSW for more information about this opportunity and to apply Req530 Specialist Librarian, Reader Services

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