Customer Care

2 weeks ago

Bayswater, Australia SDI Limited Full time $60,000 - $80,000 per year

Company

We are a Global Business leading the market with Australian made and owned dental restorative products, teeth whitening and small equipment. Founded in 1972, SDI products are now distributed in over 100 countries throughout the world. Our global head office and manufacturing plant is located in Melbourne with overseas branch offices and warehousing in the USA, Brazil and Germany.

Specific Responsibilities
  • Communicates with dental surgeries and ensures their needs are met
  • Answers product enquiries with the aim of increasing sales
  • Maintains and develops existing and new customers through planned individual account support
  • Liaises with sales team to ensure customer satisfaction
  • Assists in carrying out direct marketing activities
  • Attends training and develop relevant knowledge, techniques and skills
  • Enters orders
  • Invoices
  • Enters data
  • Controls stock
  • Processes returns
  • Sales Reporting
  • Maintains and updates customer database using Act Software

Key Relationships (internal and external)

  • Dental Surgeries
  • SDI's Representatives
  • Warehouse
  • QA
  • Production
  • Transport company
  • SDI Management

Job Environment

  • The position is located at Bayswater
  • Working hours: 10 day fortnight
  • Local, interstate and international travel as required.

Essential Qualification/ Experience

  • Administration Experience
  • Customer Service Experience
  • SAP Experience is desired, however not required.

Essential Skills, Knowledge and Attributes

Personal Qualities

  • Highly Self-Motivated
  • Team Player

Knowledge and Skills

  • Computer Knowledge
  • Time management
  • Appropriate phone manner

Please click Apply, now

  • Catering Assistant

    2 days ago

    Bayswater, Australia Cater Care Full time

    Part Time positions available - Work for a market leader with a work/life balance, talented & friendly team - Opportunities for career development and progression **The Role**: Cater Care Australia seeks to appoint Part Time Catering Assistants at our aged care residence near Bayswater, WA area. In this role, you will prepare meals and serve our highly...

  • Home Care Engagement Officer

    7 days ago

    Bayswater, Australia Accent Home Care Full time

    Who we are Accent Home Care is a division of Tabulam and Templer Homes for the Aged (TTHA) who have been supporting older people for over 50 years. Accent Home Care has a range of services that extend to Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP) and private services. TTHA is a Culturally and Linguistically Diverse (CALD) provider...

  • Customer Care Co-ordinator

    2 weeks ago

    Bayswater, Australia Siemens Full time

    Siemens is one of the largest and most successful electrical engineering and electronics organisations in the world. Operating across many different industry sectors, our technology products and services touch almost all our lives in some way every day of the year. Join us and discover how you can make a difference. We are seeking a highly motivated and...

  • Catering Assistant

    2 weeks ago

    Bayswater, Australia Cater Care Australia Cater Care Services Full time

    **Introduction**: Casual position available Work for a market leader with a work/life balance, talented & friendly team Opportunities for training to progress your career **Description**: **The Role**: Cater Care Australia seeks to appoint a Catering Assistant at our aged care residence in Alinea Osboine, Bayswater, WA. **Roster**: Various days and...

  • Home Care Package Engagement Officer

    1 week ago

    Bayswater, Australia Accent Home Care Full time

    **Who we are** Accent Home Care is a division of Tabulam and Templer Homes for the Aged (TTHA) who have been supporting older people for over 50 years. Accent Home Care has a range of services that extend to Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP) and private services. TTHA is a Culturally and Linguistically Diverse (CALD)...

  • Service Coordinator

    1 week ago

    Bayswater, Australia Accent Home Care Full time

    **Who we are** Accent Home Care is a division of Tabulam and Templer Homes for the Aged (TTHA) who have been supporting older people for over 50 years. Accent Home Care has a range of services that extend to Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP) and private services. TTHA is a Culturally and Linguistically Diverse (CALD)...

  • Catering Assistant

    2 weeks ago

    Bayswater, Australia Cater Care Full time

    **Introduction**: Casual position available (20- 30 hours/week) Work for a market leader with a work/life balance, talented & friendly team Opportunities for training to progress your career **Description**: **The Role**: Cater Care Australia seeks to appoint a friendly Casual Catering Assistant at our aged care residence in Bayswater. **Roster**: various...

  • Receptionist- Aged Care

    6 days ago

    Bayswater North, Australia Heritage Care Pty Ltd Full time

    **Heritage Gardens is nestled near the Heathmont Golf Course in Bayswater North, close to public transport and not far from the heart of Heathmont. Experience a safe and homely environment with a vibrant lifestyle program. Accommodating 124 residents, we offer a range of facilities for our residents, including the theatre, café, library, courtyards,...

  • Receptionist- Aged Care

    1 week ago

    Bayswater North, Australia Heritage Care Pty Ltd Full time

    **Heritage Gardens is nestled near the Heathmont Golf Course in Bayswater North, close to public transport and not far from the heart of Heathmont. Experience a safe and homely environment with a vibrant lifestyle program. Accommodating 124 residents, we offer a range of facilities for our residents, including the theatre, café, library, courtyards,...

  • Cleaner (Casual)

    2 weeks ago

    Bayswater, Australia 9D Care Full time

    9D Care offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community participation. We are looking for people who can provide practical and emotional help to others, calling on their own real-life experiences to build rapport and relationships. Your support will enable our clients to remain...