Experienced Medical Receptionist – Casual

1 week ago

Terrigal, New South Wales, Australia Merit Health Clinic Full time $60,000 - $80,000 per year

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About Us

Haven Medical Care is a family-friendly, multi-disciplinary practice located in beautiful Terrigal, NSW. We're proud to offer a modern, welcoming space with a strong focus on patient care and team collaboration. As we grow, we're looking for an experienced Medical Receptionist to join our supportive team on a casual basis (2–3 days/week) — with the potential to move into a permanent role.


About the Role

This is an exciting opportunity for someone who thrives in a fast-paced medical environment and enjoys being the friendly face that welcomes patients. You'll work closely with our doctors, nurses and allied health professionals, ensuring the front desk runs smoothly and efficiently.

Key Responsibilities:

  • Greet patients and manage appointments (in person & via phone)
  • Maintain accurate and confidential patient records
  • Process billing, invoicing, and EFTPOS payments
  • Manage incoming/outgoing emails and correspondence
  • Scan documents and maintain digital records
  • Support clinical staff with daily admin needs
  • Monitor inventory and order supplies as needed
  • Participate in team meetings and contribute to a positive workplace culture

About You

We're looking for someone who is warm, capable and highly organised. You'll need to bring:

  • Previous experience as a medical receptionist (essential)
  • A minimum of 6-12 months of medical receptionist experience
  • Experience with Best Practice software (preferred)
  • Experience with Best Practice or similar medical practice software is preferred
  • Exceptional communication and interpersonal skills
  • Ability to multitask, prioritise and stay calm under pressure
  • A high level of integrity and confidentiality
  • Professional presentation and a friendly, patient-first attitude
  • Australian work rights are required for this position

Why Join Us?

  • Flexible casual shifts (2–3 days per week)
  • Supportive and inclusive work environment
  • Opportunity to transition to a permanent position
  • Beautiful Terrigal location with free parking
  • Be part of a practice that genuinely cares about its staff and patients

Apply Now

Ready to take the next step in your medical admin career?

Send your resume and cover letter to:

We look forward to hearing from you

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