Business Analyst

Business Analyst

Salary:

Salary + Super + Salary Packaging + Mobile

Location:

Sydney

Documentation:

Job Description

Employment Type:

FT - Full-Time Temporary

Department:

Director Practice Safeguarding Marketing

Closing Date:

14 Sep 2025

Business Analyst

• Can be based between any of our KAA sites nationally, with hybrid working options also available
• Full time - 18 month opportunity
• Join a highly engaged, professional, and collaborative team
• Generous NFP salary packaging available (up to $15,900/annum)

We are Key Assets Australia

Key Assets is a leading not-for-profit, children, family and community services agency, founded in Australia in 2007. We provide foster care & family services. Operating across all states, the ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you

We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people and all of our external stakeholders.

A little about the role

KAA is about to embark on our KeyLink 2.0 project which encompasses redesign across the full continuum of care. It's about creating a CRM platform that grows with us and enables best practice. With KeyLink 2.0, we're aiming to deliver: simpler processes and faster workflows; a flexible, future-ready platform; stronger privacy, security and compliance; and reliable, accessible data to support reporting and decision-making.

As Business Analyst, you will support Key Assets Australia in the design and build of KeyLink 2.0 by aligning business objectives, processes, and technology solutions to improve operational efficiency and impact. Your role will focus on gathering requirements, standardising processes, and collaborating with key stakeholders to ensure documentation, reporting, and service delivery needs are met and aligned with the new system's design.

As a Business Analyst, you will:

• Collaborate with operational teams, stakeholders, and the external vendor to gather and document business, functional, and non-functional requirements through workshops, interviews, and process mapping; translate these into detailed user stories to support the implementation of KeyLink 2.0.
• Work with the Data and Reporting Lead to define and validate data migration, cleansing rules, analytics, and reporting requirements, ensuring solution designs meet key business needs and align with project goals.
• Develop test scenarios and acceptance criteria, support User Acceptance Testing with business users, and manage issue tracking and resolution with vendors and internal teams.

The base salary for this position is $85,025 - $93,975 per annum + super + salary packaging options up to $15,900 per annum.

This position is a full-time 18 month contract and you can be based between any of our KAA sites, with hybrid working options also available

About you

To be successful in this role, you'll come with:

• A degree in Business Analytics, Business Administration and/or Information Systems.
• A minimum of 4 years' relevant industry experience as a Business Analyst (or similar) supporting large-scale system implementation projects.
• Strong project management, presentation and communication skills with the ability to engage with a wide range of stakeholders.
• Demonstrated experience in developing process and workflow diagrams, data mapping, process documentation, and readiness activities to support system implementations.

My Key Assets

The health and wellbeing of our people is at the core of our employee and client experience. All employee offerings are intentionally curated with care, allowing you to bring your best self to work, every day. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.

• Work-Life Balance: We are well equipped to support a hybrid approach to the future of work. We understand that work-life balance is important and accommodate flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work – just ask us
• Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the children, families and communities we serve. We provide discounted health insurance and gym memberships, confidential counselling services and offer 5 weeks of annual leave after 2 years' continuous service with us
• Professional Development: digital eLearning and face to face training, your continual professional development is always top of our priority list. You'll have access to apply to our Annual Learning fund for subsidised professional development opportunities
• Salary Packaging: part of your wage is paid tax free each pay, saving thousands in tax each year

The fine print

• Applications close: 7 September 2025
• For further information, please contact Annabella Dean, Business Lead - KeyLink at
• Successful candidates will be required to undergo a National Police Check and hold (or be willing to obtain) a valid Working with Children Check.
• Full driver's licence and travel within the region/state required.

If you are seeking a role in an excellent, innovative, and supportive team, in a growing organisation, we would love to hear from you. Click Apply today

Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion.

Key Assets is a Child Safe organisation, committed to the safety and wellbeing of all children and young people.

While we're reviewing your application, get to know us by visiting our website and on social media at #WeAreKeyAssets.