Workshop Controller

Are you an experienced Workshop Controller or Senior Technician ready to take the next step in your career? We're looking for an organised and motivated professional to lead our workshop operations at our busy multi-franchise dealership in Geraldton, Western Australia.

About the Role

As the Workshop Controller, you'll be responsible for overseeing the daily flow of work through the service department — ensuring efficiency, quality, and customer satisfaction. You'll act as the key link between service advisors, technicians, and management to deliver an exceptional customer experience and maintain strong operational control.

Key Responsibilities

• Coordinate and allocate jobs to technicians to maximise productivity and efficiency
• Monitor workflow and ensure repairs and maintenance are completed to a high standard and within required timeframes
• Support and mentor technicians to maintain quality workmanship and compliance with manufacturer standards
• Liaise closely with the service advisor team to communicate repair progress and ensure accurate job updates
• Conduct quality control checks and maintain workshop safety and housekeeping standards
• Assist with diagnosis and technical problem-solving when required

About You

• Previous experience as a Workshop Controller, Leading Hand, or Senior Technician
• Strong mechanical knowledge across multiple vehicle brands (franchise experience highly regarded)
• Excellent communication and organisational skills
• Ability to lead a team, motivate others, and maintain a positive workshop culture

What We Offer

• A competitive salary package based on experience
• Opportunities for career progression within a growing, multi-franchise dealership group
• Ongoing manufacturer and in-house training
• A supportive management team that values initiative and teamwork

About the Company

Midwest Auto Group is a well-established Automotive Dealership in Western Australia, located on WA's stunning Coral Coast, Geraldton offers an enviable coastal lifestyle, affordable living, and a great community — perfect for those looking to combine a rewarding career with a relaxed regional lifestyle.

With a focus on quality workmanship and outstanding customer service, we have earned a reputation as a trusted partner in the automotive industry. Our team of skilled professionals is dedicated to delivering exceptional service, and we are committed to providing a supportive and rewarding work environment for our employees.

Ready to make the move?

If you're passionate about leading a professional workshop and maintaining the highest standards of service, we'd love to hear from you.

Apply now via SEEK with your resume and a brief cover letter outlining your experience, or via email to

• Only shortlisted candidates will be contacted

• All applications will remain confidential