Customer Service Attendant, relief Venue Supervisor

6 days ago

Budgewoi NSW, Australia Mounties Group Full time $60,000 - $80,000 per year

ABOUT US

Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.

Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

THE ROLE

We are currently searching for an experienced and dedicated Customer Service Attendant, with relief duties as Venue Supervisor to support the team on a full-time basis at Halekulani Bowling Club located in Budgewoi, NSW

As a Customer Service Attendant, you will be the face of our front line and work across a diverse range of areas including the bar, gaming and concierge.

As a relief Venue Supervisor, you will be a customer focused professional that will be responsible for coordinating the daily operations throughout the venue to ensure memorable moments are created with all visitors.

More specifically, some duties will include but are not limited to:

  • Ensuring compliance with the Registered Clubs Act, Liquor Act, Food Act, RSA, RCG, HACCP and Gaming Regulations
  • Liaise with relevant stakeholders as necessary to ensure smooth day-to-day operations
  • Ensure continuous improvement of our service delivery
  • Attend and manage customer complaints and issues
  • Supervision of employees including training and development as well as oversee and manage employee performance
  • Assist with compliance requirements by accurately updating reports in Risk Manager

ABOUT YOU

  • Previous experience in a similar role
  • Hold a current RSA, RCG and Advanced RCG Competency Card
  • A solid understanding of gaming operations, food and beverage outlets and ability to work within and supervise these departments
  • Ability to build a coherent team and provide a high level of customer service
  • Willingness to build long-term relationship with customers
  • Ability to work both independently and in a team environment
  • Possess a "hands on" approach and an impressive eye for detail
  • Excellent practical knowledge of WH&S principals
  • Impeccable grooming and presentation
  • Exceptional oral and verbal communication skills
  • Availability to work a flexible roster that includes days, nights and weekends

OUR BENEFITS

  • Onsite parking
  • Uniforms provided
  • Limitless training opportunities
  • Join Australia's growing leading hospitality group

WHY MOUNTIES?

We have over 280,000 members and are listed as one of Australia's top privately owned companies. With strong values and a commitment to our staff, we are a recognised employer of choice.

GROUP WINNER OF:

  • Western Sydney Business Awards – Employer of Choice 2020
  • Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020
  • Clubs NSW – Clubs and Community Aware for Emergency Services 2023

If this role sounds like you, apply today and don't miss out on this exciting opportunity.

  • Customer Service Attendant, relief Venue Supervisor

    6 days ago

    Budgewoi, New South Wales, Australia Mounties Group Full time $60,000 - $80,000 per year

    About UsMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...

  • Venue Supervisor

    6 days ago

    Budgewoi NSW, Australia Mounties Group Full time

    ABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...

  • Customer Service Attendant, relief Duty Manager

    2 weeks ago

    Wamberal NSW, Australia Mounties Group Full time $60,000 - $80,000 per year

    ABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...

  • Customer Service Attendant

    2 weeks ago

    Budgewoi, Australia Mounties Group Full time

    **About Us** Halekulani Bowling Club is part of the Mounties Group, Australia’s #1 registered Club group. We employee over 900 people across ten superb venues spanning across NSW in South-West Sydney, Northern Beaches, and the Central Coast. **We are more than just a Club!** We are a people first, profit-for-purpose group that exists with the sole...

  • Venue Supervisor

    6 days ago

    Budgewoi, New South Wales, Australia Mounties Group Full time

    About UsMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...

  • Relief Member Service Officer

    2 weeks ago

    Budgewoi, Australia G&C Mutual Bank Full time

    Financial Services, part-time - Varied role, small team environment - Member-facing, collaborative culture Your Organisation Come and join a collaborative and supportive team that works with purpose to empower its members to be confident about their financial future. Our Bank is member focussed, and values driven. As one of Australia’s leading mutually...

  • Venue Licensee

    2 days ago

    Budgewoi, Australia Budgewoi Hotel Full time

    **About the role** We are seeking a driven and experienced Venue Licensee to join our dynamic team at Sydney Restaurant Group's pub and restaurant located in Budgewoi, NSW. In this full-time role, you will be responsible for overseeing all aspects of the venue's operations, ensuring a premium customer experience and driving business growth. **What you'll...

  • Venue Manager

    1 week ago

    Wetherill Park NSW, Australia Ausphin Pty Ltd Full time $75,000 - $78,000 per year

    Our Industry partner, STEAKHOUSE WETHERILL PARK PTY LTD trading as Volcanos Wetherill Park. At Volcanos Steakhouse, we combine premium quality with approachable elegance. Our carefully developed menu highlights a selection of dry-aged halal meats and premium Wagyu, perfect for those seeking a refined yet accessible dining experience at the best halal...

  • Food/beverage Attendant

    2 weeks ago

    Budgewoi, Australia Risteski Group Full time

    **Exciting new opportunity coming to the heart of Budgewoi!** **The Swordfish Co**. _Budgewoi_ is a fun, new, casual dining venue located on the picturesque waterfront of Budgewoi. We are looking for enthusiastic and dedicated individuals like you to join our team. If you’ve got a knack for providing top-notch service and delivering great customer...

  • Customer Service Attendant

    1 week ago

    St Johns Park NSW, Australia Mounties Group Full time $45,000 - $60,000 per year

    ABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...