Community Worker

7 days ago

Adelaide, South Australia Koala Life Care Full time $60,000 - $80,000 per year
About the Role

As a Community Worker at Koala Life Care, you will play a vital role in supporting individuals, families, and communities by addressing barriers such as housing insecurity, substance misuse, mental health challenges, disability, and social isolation. You will work closely with hospitals, service providers, and community agencies to provide holistic, person-centred support that empowers participants to live independently and with dignity. This is a full-time position (38 hours per week)

This is a hands-on, client-facing role ideal for someone passionate about advocacy, crisis response, and complex case coordination.


Key Focus Areas

Supporting individuals of all ages—including adults, children, and young people—across:

  • Housing and Homelessness
  • Mental Health and Psychosocial Disability
  • Alcohol and Other Drugs (AOD) Support
  • Community Participation and Engagement
  • Therapeutic and Family Support

Our approach ensures tailored support that meets the unique needs of both youth and adults in these critical areas.


Core Responsibilities
  • Manage referrals and complete intake assessments to determine client needs
  • Develop individualised care plans, incorporating psychosocial and risk assessments
  • Coordinate a range of supports including NDIS, housing, health, and social services
  • Advocate on behalf of clients in meetings with external stakeholders
  • Monitor and evaluate client progress, adjusting plans where required
  • Facilitate access to emergency and long-term accommodation
  • Assist with hospital discharges, ensuring continuity of care and safe transition
  • Provide ongoing support to individuals at risk of homelessness, substance abuse, or re-hospitalisation
  • Conduct regular case conferences, maintain documentation, and participate in review meetings
  • Collaborate with internal and external professionals to deliver integrated care
  • Support individuals with disabilities to access community programs, education, and employment
  • Promote inclusive practices and empower clients to live fulfilling, independent lives

What You'll Bring
  • Minimum 2 years of experience in community services, social work, disability, or case management
  • Strong understanding of the NDIS and its application within complex support environments
  • Knowledge of housing and homelessness systems, mental health services, and AOD programs
  • Excellent case coordination, communication, and advocacy skills
  • Resilience, cultural sensitivity, and a trauma-informed approach

Mandatory Requirements
  • Degree in Community Services, Social Work, or equivalent
  • Membership or licence from an accredited professional body such as AASW or ACWA
  • NDIS Worker Screening Check, Working with Children Check, Police Clearance
  • First Aid & CPR Certification, Infection Control, Manual Handling
  • Valid Driver's Licence, reliable vehicle, and comprehensive car insurance
  • Relevant NDIS training (e.g. Orientation, Mealtime Management, Effective Communication)
  • MAPA, RAN, or similar behavioural management training (preferred)

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