
Customer Service Officer
8 hours ago
Customer Service Officer - Leisure (Casual)
Level 2 - $33.63-$44.83 per hour (incl. casual loading) + 12% superannuation
The Town
Port Hedland is a dynamic, diverse town in Western Australia's beautiful North-West that enjoys a relaxed lifestyle. We are proud of our stunning landscapes, Aboriginal heritage, vibrant multicultural community and our significant resources industry. At the Town of Port Hedland, let your career take-off as you tackle challenges unique to the region, collaborate with a range of people from all walks of life and become part of a vibrant team that is making real change in the Pilbara.
The Role
Working within the Port Hedland Leisure Centres, this Customer Service Officer (casual) position offers flexible working hours as well as a great opportunity to learn and develop.
As Customer Service Officer, you will be responsible for providing professional and efficient customer service to all internal and external customers. Your role will also include greeting visitors, receipting and reconciling payments made to the Town of Port Hedland and managing customer requests. You will have an opportunity to develop your professional skills while also assisting the Facilities business unit in promoting, coordinating and conducting leisure services. This position is based between the Port and South Leisure Centres and the Wanangkura Stadium.
This a great role for candidate with experience in a customer service role who can demonstrate the ability to work effectively in a team environment and independently.
Please refer to the attached position description for further information regarding the role.
Work Related Requirements
The preferred applicant will be required to undergo a pre-employment medical, including drug and alcohol assessment to be considered for the role, as well as possess:
- National Police Clearance
- Rights to work in Australia
- Excellent customer service and interpersonal skills
- Experience in a customer service role and dealing with difficult customers
Employee Benefits
In addition to the salary our employees enjoy a range of benefits which may include:
- 12% Superannuation - with a co-contribution scheme of up to 14%
- Wellness program (includes discounted gym membership, access to gym classes and pools)
- Training and professional development opportunities
How to Apply
Applicants are encouraged to apply online.
If you are unable to apply online, please forward your application documents to Human Resources, Attention "Confidential Advertised Vacancy" either by:
Post: PO Box 41, Port Hedland WA 6721
Hand: Civic Centre, McGregor Street, Port Hedland WA 6721
Applicants are advised to write a cover letter of no more than two (2) pages outlining how your skills, capabilities and experience will contribute to their success in this position. It is the responsibility of the applicant to ensure their application is received in full prior to the closing date and time.
Suitable applicants may be considered for appointment to similar vacancies during the six month period following the conclusion of this recruitment process.
For further information about this position please contact the ToPH Talent Team on or .au
The Town reserves the right to commence shortlisting prior to the closing date.
Applications close at 11:30 PM on Friday 7th November 2025
The Town of Port Hedland is committed to eliminating all forms of discrimination. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people living with disabilities.
-
Customer Service Technician
1 week ago
Port Hedland, Australia Scope Business Imaging Full time $60,000 - $80,000 per yearJoin a Leading Provider in Office Technology Solutions We're on the hunt for a motivated and technically skilled Service Technician to join our dynamic field service team. If you take pride in your workmanship, enjoy solving technical issues, and value a professional, customer-focused work environment, we want to hear from you. As a Service Technician, you...
-
Customer Service Officer
1 week ago
Port Hedland, Karratha & Pilbara, Australia Shire of Ashburton Full time $64,004 - $130,878 per yearResidential – Tom PriceFull TimeStarting salary: $64,604.80 p.a. negotiableAnnual Leave: 6 weeks p.a.Benefits include Allowances and Super matching scheme.Supportive TeamOpportunity for developmentAbout the PositionDo you thrive in a busy front-facing role and enjoy helping people? A career as a Customer Service Officer could be right for you.The Shire of...
-
Customer Service Officer
1 week ago
Port Hedland, Karratha & Pilbara, Australia Town of Port Hedland Full time $3,363 - $44,983 per yearCustomer Service Officer - Civic Centre (Casual) Level 2 - $33.63 to $44.83 per hour + 12% superannuationThe RoleBased between the Town of Port Hedland's Civic Centre and Wedgefield Depot, this casual position offers flexible working hours and an attractive casual hourly rate. As Customer Service Officer you will be responsible for providing professional...
-
Customer Service Officer
1 week ago
Port Hedland, Karratha & Pilbara, Australia Town of Port Hedland Full time $5,300 - $88,126 per yearCustomer Service Officer - Leisure Facilities (Part-Time) 38-hour fortnight Level 2 -$53, $88,126.76 per annum (subject to pro-rata)The RoleAs Customer Service Officer, you will be responsible for providing professional and efficient customer service to all internal and external customers. Your role will also include greeting visitors, receipting and...
-
Customer Service Officer
2 weeks ago
Port Hedland, Australia Town of Port Hedland Full time $53,000 - $90,000 per yearCustomer Service Officer - JD Hardie (0.65 FTE) Level 2 - $53, $90,851.83 per annum (to be pro-rata'd) + 12% Superannuation Part-Time | Site-Based Role The Role If you are looking for a position that offers a fast-paced environment, flexibility, growth and a great dynamic team environment, this is the role for you In this Part-Time role, you will be...
-
Emergency Services Officers
1 week ago
Port Hedland, Australia BHP Full time $90,000 - $120,000 per yearAbout BHP At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...
-
[Urgent] Rental Sales Agent
3 days ago
Port Hedland, Australia Avis Budget Group International Full timeWe are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing casual role based at Port Hedland Airport. We are looking at hiring an experienced Customer Service/Salesperson who will be available for AM shifts (starts 0645AM) and PM shifts (office closes at...
-
Customer Service Officer
3 weeks ago
Port Macquarie, New South Wales, Australia CHL Full timeContribute to a world without housing poverty Full time permanent position to work between Kempsey and Port Macquarie Competitive Salary + super + salary packaging + other benefits About Us Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector.We are committed to addressing...
-
Customer Service Officer
3 hours ago
Port Macquarie, New South Wales, Australia Petries Group Full time $45,000 - $60,000 per yearCustomer Service Officer – TareeWe're looking for a motivated team member to join the team at our Taree store.You'll be helping customers get the right products quickly.We need a full-time team member but are also on the hunt for a casual too.What you'll do:Serve customers and process salesOperate registers and computersReplenish stockProvide excellent...
-
Customer Service Officer
2 weeks ago
Port of Brisbane, Australia Prixcar Services Full time**Customer Service Officer**: - Become the vital link between our valued customers and our dedicated team. - Engage in dynamic daily tasks that drive our operations forward. - Transform customer inquiries into tailored solutions with a personal touch. - Join a vibrant workplace where your contributions truly matter. **About Our Company**: At PrixCar...