Field Services Supervisor
4 days ago
Altus Traffic is a proud part of the Altus Group with our recognisable brands spanning across Australia and New Zealand. The Altus Group is a great place to work and develop your skills. We are looking for dedicated, enthusiastic and safety driven traffic management practitioners and team members to grow with us.
Our teams share a commitment to enhancing safety by expertly managing traffic; together we're working to develop a new benchmark for service delivery in the traffic management industry.
About the role :
We have an exciting opportunity for a dedicated, enthusiastic and experienced Field Services Supervisor to join our team in Kewdale, Perth.
The Field Service Supervisor is a front-facing multi-faceted role with a primary focus on overseeing the
safe and compliant delivery of traffic management services. Reporting to the Operations Manager, the
role will entail the direct supervision of traffic controllers in addition to assisting with the completion of a broad range of strategic safety and operational objectives relating to:
- Safety performance
- Training
- Injury management
- Incident investigation
- Fleet and equipment management
Responsibilities
- Promote a strong safety culture and champion the Altus Life Saving Rules.
- Understand and apply health and safety obligations as defined in legislation, relevant Codes and industry best practice documentation.
- Oversee and manage the safe and compliant delivery of traffic management services.
- Provide clear direction and guidance to traffic controllers in relation to safe work practices that align with company policies and procedures, legislative obligations and industry best practice.
- Upskilling and training on-road staff.
- Liaise with clients and traffic controllers to effectively manage and resolve issues that arise on site.
- Conduct site and branch visits, audits and promote a strong safety culture.
- Incident Investigation
- Lead an excellent team environment & customer service satisfaction.
- The ability to develop strong internal and external client relationships.
- Conduct drug and alcohol testing in accordance with the Fit for Work policy and in support of prevailing KPI's.
- Assist with the support of injured workers and the implementation of return to work plans.
Skills & Experience
- Previous experience in the Traffic Control or a similar (blue collar) industry
- Demonstrated supervisory and/or training experience
- Prior experience in a workplace where health and safety has been a key operational focus
- Proven capacity for keeping a variety of tasks on stream and the ability to deliver against multiple timeframes
- Strong computer skills including the ability to engage with and learn new systems
- Proven track record in a service-based, customer-centric industry
- The ability to develop and maintain strong internal and external client relationships
Attributes
- Proactive approach; Results-focussed; Solutions-driven
- Professional and ethical approach to all tasks and activities
- Passionate leader with strong communication skills
- Highly motivated to drive continuous improvement and to make a difference
- Exceptional time management skills and ability to multi-task
Culture & Benefits
- A commitment to safety in all we do - an industry leader
- Fun and engaging safety and wellbeing initiatives for everyone to be involved in
- Birthday and anniversary reward and recognition
- Active contributor to the SHAKA Project, SARAH Group and National Road Safety Week
- Weekly pay cycle
How to Apply
Click "Apply Now"
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