Insurance Loss Adjuster

2 weeks ago

Greater Sydney Area, Australia DingGo Full time $90,000 - $120,000 per year

About DingGo

Founded in 2018, DingGo is a disruptive tech platform revolutionising the smash repair industry through innovation and digitisation. We partner with major insurers, corporates, government bodies, repairers, and small businesses to deliver seamless, customer-first accident management solutions.

As we expand, we're looking for a motivated Insurance Loss Adjuster to join our high-energy team and help shape the future of claims management.

About the Role

As a Loss Adjuster at DingGo, you'll play a key role in assessing and managing motor vehicle claims, ensuring fair and efficient resolutions. You'll work closely with insurers, repairers, and clients to minimise costs, streamline processes, and deliver exceptional service.

This is a great opportunity for someone with experience in insurance, claims, or a related field (e.g., trades, automotive, or property) who thrives in a fast-paced, tech-driven environment.

About You

  • You're a problem-solver with strong analytical skills and a passion for delivering outstanding customer experiences. You'll bring:
  • Excellent communication – ability to explain complex claims processes clearly
  • High attention to detail – ensuring accurate assessments and documentation
  • A proactive mindset – identifying trends and improving claims efficiency
  • Tech-savviness – comfortable with data analysis and reporting tools
  • Resilience & adaptability – managing multiple claims in a dynamic environment

Key Responsibilities

  • Guide clients through end-to-end claims processes, including vehicle assessments, total losses, and third-party settlements
  • Estimate the cost of repairs
  • Liaise with insurers, assessors, and repairers to ensure timely claim resolution
  • Evaluate claims in line with company policies and regulatory standards
  • Analyse claims data to identify trends, improve efficiency, and support decision-making
  • Develop dashboards and reports to track KPIs and workflow performance
  • Maintain strong client relationships with regular updates and issue resolution

Requirements

  • 1+ years in insurance claims, loss adjusting, or a related field
  • Minimum Bachelor's Degree in Insurance, Finance, or a related discipline
  • Certificate IV in General Insurance (highly regarded but not mandatory)
  • Tier 2 General Insurance Compliance for General & Personal Advice - RG 146 Compliant
  • Strong analytical & reporting skills – experience with data analysis and associated tools (e.g., MySQL, Excel, R etc)

Why Join DingGo?

Career growth – opportunities to expand your skills in a scaling tech businessFlexible & dynamic work environment – hybrid role with field and remote workInnovative culture – be part of a team reshaping the automotive repair industryGreat perks – office in Rhodes near Waterside Shopping Centre with gym access, team socials, kitchen access and more

How to Apply

If you're a driven, customer-focused professional with a passion for problem-solving, we'd love to hear from you Submit your resume and a brief cover letter outlining your suitability for the role.

DingGo is an equal opportunity employer – we welcome applicants from all backgrounds.

  • On-road Loss Adjuster

    2 weeks ago

    Sydney, New South Wales, Australia AIM Insurance Services Full time $90,000 - $120,000 per year

    AIM Insurance Services has earned its reputation as one of Australia's leading insurance loss adjusting companies. Our recent strategic alliance with global powerhouse Allied Universal has fuelled significant growth and opened doors to a range of new clients. As a result, we're expanding our Sydney team and inviting applications from experienced senior loss...

  • Loss Adjuster

    2 weeks ago

    Sydney, Australia Procare Group Full time

    Generous uncapped incentive bonus structure! - Join a leading national provider of insurance risk & solutions services! - Opportunity to diversify your portfolio! The Procare Group is a **leading national provider** of insurance industry services of over 25 years, with services including Claims & Risk Management, Legal, Forensic Accounting, Injury...

  • Loss Adjuster

    7 days ago

    Sydney, Australia Procare Group Full time

    Join a leading national provider of insurance services - Flexible working arrangements - work from home! - Ongoing opportunities for professional development and growth The Procare Group is a **leading national provider** of insurance industry services of over 20 years, with services including Claims & Risk Management, Legal, Forensic Accounting, Injury...

  • Loss Adjuster

    1 week ago

    Sydney, Australia Procare Group Full time

    Join a leading national provider of insurance services - Flexible working arrangements - work from home! - Ongoing opportunities for professional development and growth The Procare Group is a **leading national provider** of insurance industry services of over 20 years, with services including Claims & Risk Management, Legal, Forensic Accounting, Injury...

  • Loss Adjuster

    7 days ago

    Sydney, Australia CRE Civil Group Pty Ltd Full time

    Are you well-spoken, motivated, enthusiastic and focused on delivering outstanding customer service to customers and clients? If yes, join a dedicated and high performing team of Loss Adjusters Australia wide today! The Benefits: - Excellent remuneration and a generous incentive program - Work-life balance - Work with and learn from the best in the...

  • Loss Adjuster

    2 weeks ago

    Sydney, Australia Procare Group Full time

    Join a leading national provider of insurance risk & solutions services - Flexible working arrangements - work from home! - Ongoing opportunities for professional development and growth The Procare Group is a **leading national provider** of insurance industry services of over 20 years, with services including Claims & Risk Management, Legal, Forensic...

  • Executive Loss Adjuster

    7 days ago

    Greater Adelaide SA, Australia Sedgwick Full time $80,000 - $120,000 per year

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

  • Loss Adjuster

    2 weeks ago

    Sydney, New South Wales, Australia Crawford and Company Full time $90,000 - $120,000 per year

    Competitive salary + opportunity for annual performance bonus + car allowanceLong term career and personal development opportunitiesMake a genuine difference in peoples' livesAbout Our Culture At Crawford, we value our people; as such, we hire for attitude and train for skill, and offer a supportive and positive work environment so our people are always...

  • Road Adjuster

    2 weeks ago

    Sydney, Australia Combined Insurance Full time

    Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...

  • Executive Loss Adjuster

    2 weeks ago

    Sydney, Australia McLarens Global Full time

    **Purpose** We have a fantastic opportunity for an Executive Construction and Engineering Loss Adjuster to join our growing team in Sydney. This role would suit someone with at least 7+ years experience and able to demonstrate a proven track record of working within the Construction Loss Adjusting field. Ideally you will be an Associate member of the...