Assistant Branch Manager

5 days ago

Sydney, New South Wales, Australia Compass Full time $90,000 - $120,000 per year

Applicants from across Central Sydney are encouraged to apply, with the opportunity to work across a variety of branches in Sydney to support daily operations.

Help the Team. Get Out on the Road. Keep Customers Moving.

We're looking for a friendly and reliable Assistant Branch Manager to support the Senior Operations Team, with a mix of office and on-the-road responsibilities. In this role, you'll help deliver and collect vehicles, prepare them for customers, assist with daily branch operations, and ensure every customer enjoys a smooth and positive experience.

About Compass

Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple: Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.

We live our values every day:

Care & Passion
– to deliver outstanding service the way we'd want to be treated

Courage
– to be empowered and make informed decisions

Can Do
– a proactive mindset focused on solving problems and improving

Trust
– to be counted on to do the right thing in all relationships

What You'll Be Doing

  • Ensure the smooth delivery and retrieval of vehicles for customers, aligning with both the Company's and customers' expectations.
  • Providing support to the Senior Operations Team in local team management and operational tasks.
  • Be the escalation point for any day-to-day issues that need addressing at a location level.

What You'll Bring

  • Preferred experience in a similar role or within the automotive industry.
  • A full and clean driver's license, a motorbike license is an advantage but not a necessity.
  • Physically able to wash and prepare vehicles for delivery
  • Exceptional customer service skills with at least one year of experience in a customer service role.
  • Ability to work effectively independently and as part of a team.
  • Able to solve problems in a fast-paced environment.
  • Strong organisational and time management skills.

Why Join Compass

Working at Compass means being part of a supportive team where your contribution is valued, and your development is supported.

You'll also enjoy a range of benefits, including:

  • Career development – many of our team members have progressed into senior roles across the business
  • 12 weeks paid parental leave
  • Access to the Employee Assistance Program (EAP) – confidential support when you need it
  • Make a Difference Leave – one paid day per year to support a community cause
  • Learning and development days to support your growth
  • Team-building events and activities to strengthen connection and culture
  • Exclusive discounts and offers through our business and HR partners

Ready to Apply?

Click
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resume

A brief cover letter telling us why this role is a great fit for you

We value diversity and encourage applications from people of all backgrounds.

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