Senior Customer Attendant

2 days ago

East Wagga Wagga, New South Wales, Australia Transport for NSW Full time $62,400 - $65,200 per year

You're proud to be the face of our organisation and deliver a great experience to our passengers.

Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.

In this role, you'll:

Deliver exceptional customer service and provide streamline experiences when assisting passengers with enquiries, preparing travel bookings, and helping with luggage to connecting regional services.

Be responsible for a broad range of day-to-day station operations and manage the station presentation, cleaning and general maintenance.
 

Ensure that safety standards are met and adhered to and proactively manage any potential safety risks that may arise and impact staff and passengers.

The current permanent part-time Senior Customer Attendant position at Wagga Wagga Station will be working a minimum of 20 hours per week on a rotating shift work roster which includes day and night shifts as well as weekends and public holidays. Shift hours are 11:00 am to 3:00 pm and 11:00 pm to 3:30 am. Extended hours may be requested at short notice. 

The full-time rate of pay for this position is $1,252.85 per week. As a part-time employee, you will be paid on a pro-rata basis calculated on your agreed hours of work. You will also receive shift and penalty allowances, superannuation, and leave loading benefits for annual leave.

A Talent Pool will be created for current and future temporary and permanent, full-time, and part-time positions at Wagga Wagga over the next 18-month period. If you are deemed suitable at interview and a vacancy arises, you may be contacted and asked to complete pre-employment checks.

For more information on this position and business unit, view the role description and information pack

About you

You are a customer service professional who can bring your experience of working under pressure on the frontline to the station to be the first point of contact on station when our passengers arrive.

You are resilient and have outstanding interpersonal skills to provide clear and accurate instructions and can manage difficult conversations with a diverse range of people from all walks of life.
 

You are confident in problem solving and can make prompt decisions whilst working alongside a variety of stakeholders in a safety focused operational environment.

 Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At NSW TrainLink, we help connect passengers all over NSW and beyond. Our regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.

Our services support thriving regional communities and economies by helping people access the things that are important to them, and by bringing visitors to our stunning regions.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an Aboriginal-identified role as it involves the development and delivery of services and programs which impact or require liaison with Aboriginal people and/or communities. Our Aboriginal Employment Unit (AEU), run by a team of Aboriginal employees, is available to support current and prospective employees. For more information, email the AEU team at

This is an in-person, on-site role.

What are you waiting for…? Connect with us.  Apply now

Applications close: 11:59 pm, Sunday, 14 September 2025

For more information about this role, please contact ANNE..NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

  • Senior Customer Attendant

    7 days ago

    East Wagga Wagga, New South Wales, Australia Transport for NSW Full time $31,260 - $65,200 per year

    You're proud to be the face of our organisation and deliver a great experience to our passengers.Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.In this role, you'll:Deliver exceptional customer...

  • Sales Support Livestock and Administration

    2 days ago

    East Wagga Wagga, New South Wales, Australia Nutrien Full time $60,000 - $80,000 per year

    We are currently offering an exciting opportunity for full-time permanent Sales Support & Livestock Administration to join our Wagga Wagga branch to support our Livestock Sales team. About the opportunity: Reporting to the Branch Manager, your responsibilities will include:Processing Livestock sales; predominantly looking after Saleyard Sales twice weekly,...

  • Front Office Manager

    3 weeks ago

    East Lindfield, New South Wales, Australia Aveo Part time

    Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for...

  • Weekend Cook

    4 weeks ago

    East Lindfield, New South Wales, Australia Aveo Part time

    Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for...

  • Weekend Cook

    1 day ago

    East Lindfield, New South Wales, Australia Aveo Part time

    Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for...

  • Senior Customer Attendant

    3 weeks ago

    Wagga Wagga, Australia Transport for NSW Full time

    Join to apply for the Senior Customer Attendant role at Transport for NSW3 days ago Be among the first 25 applicantsJoin to apply for the Senior Customer Attendant role at Transport for NSWGet AI-powered advice on this job and more exclusive features.Organisation/Entity: NSW TrainsJob category: Call Centre & Customer ServiceJob location:Wagga Wagga, NSW, AU,...

  • Senior Customer Attendant

    3 weeks ago

    Wagga Wagga City Council, Australia Transport for NSW Full time

    Join to apply for the Senior Customer Attendant role at Transport for NSW3 days ago Be among the first 25 applicantsJoin to apply for the Senior Customer Attendant role at Transport for NSWGet AI-powered advice on this job and more exclusive features.Organisation/Entity: NSW TrainsJob category: Call Centre & Customer ServiceJob location:Wagga Wagga, NSW, AU,...

  • Senior Customer Attendant

    2 weeks ago

    Wagga Wagga City Council, Australia Transport for NSW Full time

    Organisation/Entity: NSW TrainsJob category: Call Centre & Customer ServiceJob location:Wagga Wagga, NSW, AU, 2650Job reference number: 101388Employment type: Permanent Part-TimeSalary range: $1252.85-$1252.85You're proud to be the face of our organisation and deliver a great experience to our passengers.Your expertise in communication, problem-solving,...

  • Attendant

    1 week ago

    Wagga Wagga, Australia Compass Group Australia Full time

    **Attendant** **$24.86 + 25% casual loading** **Ampol, Nerrandera NSW** **Cnr Sturt & Newell Highway** - Shifts across 7 day roster - Night shift availability is essential - Small friendly team **Eurest is your complete workplace food and catering partner. We can take care of everything from your tea room to the boardroom, as well as creating customised...

  • Housekeeping Attendant

    3 days ago

    Wagga Wagga, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find. - We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    1 week ago

    Wagga Wagga, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Maintenance Plumber

    3 weeks ago

    Wagga Wagga, Australia Level Group ANZ Full time

    Join to apply for the Maintenance Plumber role at Level Group ANZLooking for a change? Enjoy working in a friendly team? Are you a skilled maintenance plumber with strong customer service? If you answered yes, we want to hear from youWe are seeking an experienced Maintenance Plumber with high energy to join our friendly team.ResponsibilitiesAttend sites to...

  • Territory Sales Manager

    1 day ago

    Wagga Wagga, Australia Senior Leadership InfraBuild Full time

    **About the role**: We currently have a unique opportunity servicing a diverse territory, preferably located in Wagga Wagga or the surrounding districts. You will work to build strong relationships with our rural retailers, helping them build better outcomes for their businesses. Working alongside and passionately with key farmers, fencing contractors,...

  • Housekeeping Attendant

    3 weeks ago

    Wagga Wagga City Council, Australia Ingenia Communities Group Full time

    Join to apply for the Housekeeping Attendant role at Ingenia Communities Group2 days ago Be among the first 25 applicantsJoin to apply for the Housekeeping Attendant role at Ingenia Communities GroupWHERE YOU BELONG, AND YOUR CAREER GROWSAt Ingenia Communities, we're building more than just places to live — we're creating communities where people truly...

  • Roof Plumber

    2 hours ago

    Wagga Wagga, Australia Level® Group ANZ Full time

    OverviewWe are looking for an experienced Roof Plumber with high energy to join our friendly team. The base pay range is A$60,000.00/yr - A$85,000.00/yr. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.ResponsibilitiesDiagnose and repair roof leaksRepair and replace roof sheets, gutters and...