Business Administration Trainee

AKG is now a Certified Great Place to Work 2024/2025

Real Futures is a majority Aboriginal-owned and staffed company. We provide tailored employment services, Parent Pathways Program (PPP), Community Development Program (CDP), Transition to Work (TTW), Indigenous Skills and Employment Program (ISEP) and Disability Employment Services (DES) across Australia.

The Business Administration Trainee Day may include, but are not limited to the following:

• Basic administrative and clerical duties
• Scan and save documents to program SharePoint
• Provide customer service and handle basic enquires
• Ensure work is conducted in a professional manner
• Assist Staff with Connection Day preparation
• Assist with reception tasks as required
• Answer and direct inbound calls received through ring central
• Make outgoing calls to aspirants when required
• Use electronic records and the internet for performing general administrative tasks
• Provide excellent customer service to both internal and external customers
• Undertake relevant performance reviews, development and training as required
• Attend and actively contribute to scheduled staff meetings
• Undertake meeting minutes as required
• Prepare weekly report of activities and outcomes for management using approved template and processes

Applicants for this position must be Aboriginal and/or Torres Strait Islander, identify as being Aboriginal and/or Torres Strait Islander, and be accepted in the community as such. An applicant's race is a genuine occupational qualification and is authorised under Section 14(d) of the NSW Anti-Discrimination Act 1977.

Please note this is a 12-month Max Term position.

Knowledge/Skills

• Ability to maintain a high degree of confidentiality
• Able to complete minimum Certification II qualification
• Ability to comply with Real Futures code of conduct, company policies and procedures.

Being a part of the Real Futures team, you will be provided with a wide range of benefits including:

• Personal and professional development opportunities
• Rewarding and supportive culture
• Birthday leave and diversity leave
• Frequent training and support to excel in the role
• Free Employee Assistance Program
• Access to novated car leasing
• Engage Wellbeing and Recognition Centre (Move, Munch, Money and Mind)

To be considered you must…

• Have full working rights in Australia
• Have a current driver's licence and a comprehensively insured vehicle
• Complete an Australia History Criminal Check
• Have a current Working with Children Check or willing to obtain a Working with Children Check before employment
• Ability to work Monday to Friday – 8:30am to 5:00pm

Please note that people with a criminal record are not automatically barred from applying for this position, rather the relevance will be considered as it applies to our industry.

About AKG:

AKG is an innovative employment services, community, health and education provider, underpinned by a unique partnership model.

Our family of businesses work together to empower individuals and communities, with a particular focus on disadvantaged communities including First Nations, youth and people living with a disability.

We are proud of our 30-year heritage and our achievements. So far, we have helped more than 1 million people to learn, find employment and discover new career opportunities.

At AKG we are empowered by our diversity. AKG are committed to providing a work environment where everyone is included, treated fairly and with respect. AKG encourages applications from people of all ages, nationalities, abilities, and cultures including Australian Defence Force Veterans and their Families, Aboriginal & Torres Strait Islander People, the LGBTQI+ community and people with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our talent team via email

If this role speaks to you and you want to be a part of a high performing and collaborative team as well as the ability to build an amazing career with an organisation that fosters genuine growth and development, please apply today.