Insights & Initiatives Specialist

2 weeks ago

Brisbane, Queensland, Australia Australian Retirement Trust Full time $80,000 - $120,000 per year

Take hold of a monster opportunity and join our Member Services team as an Insights and Initiatives Specialist.This is your chance to take the next bold step in your career and contribute to something truly impactful.

Stay and grow with us

  • 14% superannuation (for EA team member) is standard here - because your future matters.
  • We're committed to your growth, offering top-tier training and development to help you build a career you're proud of.
  • Enjoy the flexibility of hybrid work, balancing time at our purpose-built hubs with working from home.
  • When you're in the office, take advantage of our thoughtfully designed spaces: end-of-trip facilities, yoga and multi-faith rooms, parent and carer rooms, quiet zones, BrewHub coffee stations, and collaborative team areas.

About the role

We're all about helping our members make the most of their money. And while they go after their goals, you can too. We're seeking an experienced and passionate Insights & Initiatives Specialist to join our Enablement team. This role is pivotal in supporting the delivery of our Vulnerable Member Policy and driving initiatives that enhance the experience of members in vulnerable circumstances.

Day to day, you'll:

  • Analyse member data and escalation outcomes to identify improvement opportunities.
  • Lead and support process and system changes aligned with Member Guardian focus areas.
  • Act as a subject matter expert on vulnerable member issues across ART projects.
  • Provide data and reporting to internal stakeholders.
  • Build strong relationships with senior leaders and business units.
  • Investigate and resolve complex member matters.
  • Stay abreast of industry developments and legislative changes.

This role is permanent opportunity.

About you

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

  • Advanced analytical and strategic thinking skills.
  • Proven experience in change management and project coordination.
  • Strong influencing, negotiation, and stakeholder engagement capabilities.
  • Excellent written and verbal communication skills, including the ability to present to executive-level audiences.
  • A collaborative mindset and the ability to resolve conflict effectively.
  • A passion for improving member outcomes and driving meaningful change.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close Sunday, 14-September 2025.

We don't want to leave you with a monstrous wait. So, you'll hear from us after the closing date to find out whether you've made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.

Eligibility

This role is only open to current Australian Retirement Trust employees, temps and contractors. If that's you, we'd love to hear from you.

LI-DNI

  • Specialist Veterinary Nurse

    7 days ago

    Brisbane, Queensland, Australia Veterinary Specialist Services Full time $90,000 - $120,000 per year

    Specialist Veterinary Nurse - JindaleeRotating RoleThe VSS Jindalee nursing team is continuing to grow, come join our compassionate and dedicated professionals in delivering gold-standard patient careApply todayThe role:The role is a casual position initially with the opportunity to move to a permanent role.In this role you will provide specialised...

  • Senior Performance and Insights Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Super Retail Group Full time $90,000 - $120,000 per year

    Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhances our customers' leisure time drives our culture of innovation and opportunity.About the RoleUnlock...

  • Reporting & Insights Analyst

    2 weeks ago

    Brisbane, Queensland, Australia QIC Full time $90,000 - $120,000 per year

    Job Description:About the role:Review workforce data and develop replicable reports and metrics to meet cyclical internal and external reporting requirements Extract and consolidate workforce data to create meaningful reports and insights in response to both scheduled and ad-hoc business and functional user requests Continuously improve our reporting and...

  • Dental Assistant

    1 week ago

    Brisbane, Queensland, Australia Specialist Dental Full time $45,000 - $65,000 per year

    About the business and the roleFDS is a well respected experienced dental team providing specialist support (Oral Medicine, Minor Oral Surgery, Periodontics & Dental Implants) to general dental practices extending from Brisbane West through to Brisbane North and the Sunshine Coast. We are looking for at least two  motivated "self starters" who wants to...

  • Infrastructure Specialists

    2 weeks ago

    Brisbane, Queensland, Australia Abt Associates Full time $90,000 - $120,000 per year

    Expression of Interest – Infrastructure Specialists (PNG/Pacific Islands)Help shape the next phase of Pacific infrastructureAbt is inviting expressions of interest from infrastructure specialists who can support both our programmatic infrastructure work in PNG and Fiji and emerging opportunities that will define the region's future investment...

  • Infrastructure Specialists

    2 weeks ago

    Brisbane, Queensland, Australia Abt Global Full time $90,000 - $120,000 per year

    Expression of Interest – Infrastructure Specialists (PNG/Pacific Islands)Help shape the next phase of Pacific infrastructureAbt is inviting expressions of interest from infrastructure specialists who can support both our programmatic infrastructure work in PNG and Fiji and emerging opportunities that will define the region's future investment...

  • Infrastructure Specialists

    2 weeks ago

    Brisbane, Queensland, Australia Abt Global Australia Full time $104,000 - $130,878 per year

    Job DescriptionExpression of Interest – Infrastructure Specialists (PNG/Pacific Islands)Help shape the next phase of Pacific infrastructureAbt is inviting expressions of interest from infrastructure specialists who can support both ourprogrammatic infrastructure work in PNG and Fijiandemerging opportunities that will define the region's future investment...

  • Reporting & Insights Analyst

    2 weeks ago

    Brisbane, Queensland, Australia QIC Full time $80,000 - $120,000 per year

    About QIC As one of Australias leading institutional investment managers with more than $100 billion in assets under management, we have a presence across four continents, seven offices and assets across global markets. At QIC, we believe in shared value - where delivering strong investment returns can go hand in hand with doing good for our clients,...

  • Medical Receptionist

    4 weeks ago

    Brisbane, Queensland, Australia Spring Hill Specialist Group Full time

    We are seeking a compassionate Medical Receptionist to join our multidisciplinary specialist practice on a permanent part-time basis, working six days per fortnight.As the first face our patients will see when they arrive, our ideal candidate will have compassion, a keen attention to detail ensuring the highest standard of care and service for patients...

  • Medical Receptionist

    4 weeks ago

    Brisbane, Queensland, Australia Spring Hill Specialist Group Full time

    We are seeking a compassionate Medical Receptionist to join our multidisciplinary specialist practice on a permanent part-time basis, working six days per fortnight.As the first face our patients will see when they arrive, our ideal candidate will have compassion, a keen attention to detail ensuring the highest standard of care and service for patients...