Onsite Support

4 days ago

Melbourne, Victoria, Australia Umbrella Club Full time $90,000 - $120,000 per year

IT Support Specialist – Melbourne

5 Days Onsite

We're seeking a versatile, customer-focused IT Support Specialist to join a leading organisation in the building and construction sector, based in
Melbourne
. This is a permanent, full-time position requiring a proactive, hands-on professional with a strong technical foundation and a "can-do" attitude.

About the Role

You'll be the go-to person for all things IT, supporting staff across hardware, networking, and infrastructure while ensuring smooth day-to-day operations. You'll manage issues related to Microsoft environments (including 365 and Exchange)
,
contribute to infrastructure improvements, and maintain a high level of service to internal users.

Key Responsibilities

  • Provide onsite, support for all hardware, software, and network issues
  • Manage and troubleshoot Microsoft 365, Exchange, and related systems
  • Maintain and upgrade IT infrastructure across multiple sites
  • Liaise with vendors and contractors as required
  • Deliver excellent customer service with a solutions-focused mindset

What You'll Bring

  • Proven experience in IT support across hardware, networking, and infrastructure
  • Solid technical expertise in Microsoft technologies (365, Exchange, Windows Server)
  • Strong communication and interpersonal skills
  • Ability to stay calm under pressure and adapt to changing priorities
  • A self-starter who thrives in a busy, hands-on environment

Please reach out for a discussion.

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