CCLHD - Administration Officer Level 4 Integrated Booking Unit

Employment Type:
Permanent Full Time

Position Classification:
Administration Officer Level 4

Remuneration:
$ $ per week

Hours Per Week:
38

Location:
Gosford Hospital

Requisition ID:
REQ610970

Applications Close:
Sunday 9 November 2025 at 11:59 pm

Are you a highly skilled administrator looking to make a real impact?

Our Integrated Booking Unit (IBU) at Gosford Hospital has an exciting opportunity for an Administration Officer (Level 4) to showcase your talents and contribute to essential services for the Central Coast community. At Central Coast Local Health District (CCLHD), we are committed to Trusted Care, Better Health for Everyone, and we're looking for a detail-oriented, motivated, and compassionate professional to join our dedicated IBU team.

About The Opportunity
As an
Administration Officer in the Integrated Booking Unit
, you will play a key role in managing the elective surgery waiting list and ensuring accurate, timely, and efficient coordination of patient bookings and theatre lists.

You'll be an important link between patients, clinicians, and hospital departments, providing exceptional administrative support that helps deliver timely, safe, and patient-centred care.

In This Role You Will

• Accurately enter and maintain patient data and theatre lists in accordance with the NSW Ministry of Health Waiting Time and Elective Surgery Policy.
• Coordinate all aspects of elective surgery bookings, including documentation of patient contact, pre-admission, cancellations, and deferrals.
• Liaise effectively with patients, clinicians, and multidisciplinary teams to ensure timely, empathetic, and informed communication.
• Prioritise tasks and meet strict deadlines while maintaining accuracy, problem-solving proactively, and advocating for patients throughout their surgical journey.

For more information about this role, please view the Position Description

About You
We're looking for an organised, proactive, and reliable team member who thrives in a dynamic healthcare environment and is passionate about supporting quality patient care through effective administration.

We Are Looking For Someone Who

• Excels in managing tasks within tight deadlines and handling diverse activities simultaneously.
• Can interpret and apply policies, procedures, and legislation to achieve efficient workflow outcomes.
• Possess strong interpersonal, communication, problem-solving, and conflict resolution skills.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

Benefits

• Work-Life Balance: Flexible work arrangements Casual or Part Time, 17.5% annual leave loading, and paid parental leave.
• Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Career Growth: Advance your career with free professional development courses and secondment opportunities.

Need More Information?
Anna Pantoulas

Phone:

Email:

Click here to find out more about applying for this position.

____________________________________________________________________________________

Working for Central Coast Local Health District - NSW Health
Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the
Stepping Up
initiative, which provides guidance on the NSW Health recruitment process. You're also welcome to reach out to Nathan Bramston in our Aboriginal Workforce Development Team at
CCLHD-
or call for one-on-one support.

Vaccination Requirements
All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:

• Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment.
• Category B positions: Vaccination is recommended but not mandatory.

Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information
An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

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You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on