Senior Product Designer

Reapit
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Who are we?

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.

Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time.

What you'll be doing

Reporting to the Global Director of Product Design, you'll be leading design for a new global project building a new consumer portal product in both the UK and Australia. You'll be expected to:

• Conceive, design, and prototype user experiences across both B2C and B2B contexts, represented through user scenarios, sketches, wireframes, and interactive prototypes.
• Document design requirements clearly and comprehensively to guide cross-functional teams.
• Continuously research and stay current with the latest design trends, tools, and technologies to bring innovative solutions to the team.
• Apply strong conceptual and problem-solving skills to translate business needs and user goals into simple, intuitive, and elegant user interfaces.
• Assess and synthesise data from multiple sources, including business requirements, technical constraints, user research, and analytics, to develop efficient user scenarios, taxonomies, navigation systems, and design patterns.
• Create and present design deliverables such as workflows, prototypes, and visual designs to effectively communicate and negotiate design solutions with stakeholders.
• Conduct competitive assessments and perform reviews of sites, applications, and devices to inform design strategy.
• Define, request, and incorporate relevant UX research and customer feedback to inform design decisions.
• Help define and track UX performance metrics to measure design impact.
• Collaborate closely with engineers to ensure high-quality product experiences are delivered.
• Build strong working relationships with product leaders, engineers, and senior stakeholders to ensure design decisions align with strategic goals.
• Champion the reuse of design patterns and elements to streamline processes and maintain consistency across products.

Who we're looking for

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you.

We are seeking an exceptional Sr Product Designer to join our Design team in a pivotal role within the broader Product team. We expect you to have:

• Ability to quickly visualise concepts and communicate ideas clearly and confidently.
• Proficiency in Figma is essential, along with a strong passion for creating prototypes using Figma Make or other AI prototyping tools, and testing designs.
• Minimum of 7 years' experience in product design, including at least 2 years within an in-house product design team.
• Ideally, has spent 2 or more years designing high-end experiences for B2C.
• Embraces a collaborative approach to solving design challenges.
• Analyses research findings and product analytics to uncover insights into user behaviour, preferences, and market opportunities.
• Translates research insights into artefacts that summarise findings and provide actionable recommendations for the product team.
• Develops functional specifications and design solutions that align with user and business needs.
• Works with design systems and pattern libraries to ensure consistency and efficiency across projects.
• Conducts user research to understand how users engage with products, including usability testing, survey design, ideation sessions, workshops, and focus groups.
• Maintains strong attention to detail while keeping the broader product vision in focus.

What

your impact and success looks like

As a Sr Product Designer we expect your success and impact in the early stages of your career with us to look something like this:

Within 1 month:

• You are across the project scope, goals and have started to build relationships with key stakeholders
• You have learnt the current design process
• You are across the requirements and have started mapping out journey flows

Within 3 months:

• You are a key stakeholder on the team and need minimal oversight from other designers
• You have started creating designs for the project based on consultations with stakeholders
• You have been involved in testing your designs with external customers

Within 6 months:

• You are managing all design requirements for the team
• You have created a future runway of work for the next 3-6 months
• Your work is so good we don't want to see you go
• You're helping the PM create the product roadmap

What's in it for you?

We operate a Flexible Working Policy and we would ideally like you to work from either our Brisbane offices, 2-3 days a week.

We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits.

Don't

tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.

• "We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant."