CI and Compliance Manager

​The Opportunity:

We're looking for a Continuous Improvement & Compliance Manager to play a pivotal role in driving operational excellence across Rauland. Reporting to the General Manager – Client Services, you'll lead cross-functional initiatives that optimise processes and tools, strengthen governance, and deliver measurable improvements in efficiency, compliance, and customer outcomes. This is a new role with opportunity to make a real impact across the whole business.

Why Us?

At Rauland, we are transforming healthcare with leading digital health solutions that truly make a difference. Our Concentric Care platform, fuelled by locally developed technology, supports our 400+ customers in tackling critical health challenges every day. Built from the ground up and with 30+ years in the game, we've grown to a team of more than 230 passionate people across six locations in Australia and New Zealand. We are driven by curiosity and committed to advancing outcomes for everyone in healthcare. As we continue to expand, envision being part of a company that's ready to seize new opportunities, innovate and make an impact. By joining us at Rauland, you'll be a part of our exciting journey of innovation and growth and experience a rewarding and fulfilling place to build your career.

What you will be responsible for:

• Lead cross-functional continuous improvement initiatives that deliver efficiency, cost savings, and support enhanced client outcomes.

• Design, embed, and maintain continuous improvement frameworks, tools, and methodologies.

• Oversee governance, risk, and compliance frameworks, including audits, accreditation, and regulatory obligations.

• Review and align policies, procedures, and processes with business and regulatory standards.

• Monitor performance and quality metrics, using data insights to drive ongoing improvement.

• Collaborate with stakeholders across the business to build ownership, accountability, and engage in improvement initiatives.

• Foster a culture of learning, innovation, and collaboration to uplift capability and embed sustainable improvement.

What we're looking for:

• Relevant tertiary qualifications in Business, Operations, or Quality Management (or related).

• Lean, Six Sigma or continuous improvement certification.

• Proven experience leading continuous improvement or operational excellence programs in complex organisations.

• Strong expertise in governance, compliance, and risk frameworks.

• Demonstrated success in process optimisation and measurable performance outcomes.

• Skilled in stakeholder engagement and influencing at senior levels.

• Experience managing audits, accreditation programs, and compliance obligations.

• Strategic, analytical, and collaborative leader with a continuous improvement mindset and the resilience to navigate change.

What can you expect in return?

In addition to having the opportunity to do truly meaningful work within an organisation who is committed to growing you, you can expect to be part of a supportive and inclusive working environment where you'll be challenged, feel valued and trusted, and have access to enhanced leave entitlements including but not limited to, personally and professionally developing yourself, and for family moments that truly matter.

Interested?

If you have the experience we are looking for and you wish to join a company where you can have pride and passion in what you do, please APPLY NOW by submitting your application form below

Inclusion and diversity at Rauland

Here are Rauland we are committed to providing an inclusive workforce and to continuously challenging ourselves on how we can improve this offering. If you are excited and passionate about this opportunity but would like us to consider how we could amend our role requirements or workplace practices, to better include you, and/or ensure you are set up for success, we would still love to hear from you