Real Estate Receptionist

Who We Are & Why You'll Love Working Here

Awarded Most Outstanding Real Estate Agency 2025 in the Hunter Region, we're thrilled to offer a great opportunity for a Receptionist to join our thriving and expanding team We pride ourselves on our reputation for excellence, supporting our community, and maintaining a positive, welcoming work environment.

Our office is full of positive energy, with proactive, career-driven staff who support each other every step of the way. We believe in rewarding effort, celebrating success — all whilst giving back to the communities we serve.

If you're passionate about creating a meaningful life, delivering exceptional service, and making a real difference, then you'll thrive as part of our dynamic, award-winning team.

Our Story & Who We Are

At McFarlane Real Estate, we've been proudly supporting our community since 1979. With over 45 years of trusted experience, we are a well-established, family-owned agency recognised as the most outstanding Real Estate Agency in the Hunter Region for 2025. Our reputation for integrity, exceptional service, and results has made us a trusted partner for families and investors across Newcastle and Lake Macquarie.

We're dedicated and passionate about helping our clients sell and find their dream homes, maximise their investments, and confidently navigate their real estate journey. Our vibrant, close-knit team values honesty, teamwork, and community involvement, creating a positive environment where proactive, motivated people truly thrive.

Joining us means becoming part of a respected team that values integrity, innovation, and putting people first. We genuinely care about supporting our employees' growth, both personally and professionally, while creating a positive, supportive environment where everyone can thrive.

The Perks of Being Part of Our Team

• No weekend work
• Extended holiday break over Christmas and New Year to recharge and spend quality time with loved ones.
• Paid community involvement or volunteering days to support causes you care about
• Regular team celebrations for milestones, accomplishments and sometimes "just because"
• Recognition programs that celebrate and reward great performance
• A vibrant, happy, and inclusive culture
• A thriving business that is consistently expanding, providing ample chances for personal and professional growth.
• Optional social gatherings, team building (not just at Christmas, but all year round)
• Ongoing Professional Development (CPD) training provided

About You:

• Radiates energy, positivity, and a warm presence
• Exceptional in verbal, phone, and written communication, reflecting genuine care.
• Thrives both independently and as a caring team player
• Strong attention to detail with a heartfelt touch
• Driven by impact and relationships, not just tasks.
• Naturally organised with a compassionate approach
• Whilst a Certificate of Registration is valued, your heart for people matters the most

The position will include(but not limited to):

• Being the friendly face that welcomes and guides clients when they step into our office, making every visitor feel valued and at ease.
• Managing phone calls and enquiries with passion and genuine care, ensuring messages are relayed promptly.
• Sorting incoming emails and directing them accurately to the right team members, keeping communication flowing smoothly.
• Supporting the Sales and Property Management departments as required, demonstrating adaptability, teamwork, and a positive attitude.
• Taking care of general office duties such as handling incoming and outgoing mail, organising stationery supplies, and maintaining a well-presented and professional workspace.
• Assisting with marketing efforts to help promote our brand and connect with the community.
• Ensuring the office environment is warm, inviting, and in top condition, especially as we prepare to unveil our exciting new look once our renovations are completed in late November.
• Proficiently using software tools to schedule meetings, communicate effectively with clients, input and track data, and monitor project timelines with care and diligence.
• Providing opportunities to develop your skills and progress within the company through ongoing upskilling.

Your positive, proactive attitude and client service approach will ensure your success within our friendly and supportive environment. In return, we offer a real opportunity to expand your skill set and career whilst being exposed to the inner workings of a successful team.

Please apply via Seek,  or in person at our Head office in Cardiff.

*All applications for this position will be treated strictly confidential*