Customer Service Officer

2 days ago

Griffith NSW, Australia Griffith City Council Full time $67,212 - $73,300 per year

Reference Number: S

Closing Date: 03/11/2025

Employment Type: Permanent Full Time

Griffith is one of the most vibrant regional economies in Australia with a large export sector and mature and developing enterprises in value-added food & wine production, retail, residential and industrial development, tourism and agriculture. The city boasts a cosmopolitan lifestyle that has a young & diverse multi-cultural population with authentic cafes and the region's renowned wine producers. Griffith City Council is proactive and energetic and passionate about creating ongoing opportunities for our growing population.

Council is seeking applications from enthusiastic motivated individuals for the following position.

CUSTOMER SERVICE OFFICER - GRALC (Permanent)

The Customer Service Officer is responsible for the effective and efficient administrative and front counter operations of the Griffith Regional Aquatic Leisure Centre (GRALC), and work in conjunction with the GRALC Assistant Manager.

Knowledge & Skills: The successful applicant will require experience in a customer service / administration role have sound written and verbal communication skills.

To be considered for this position applicants must have a Working with Children Check Clearance Number for employment screening purposes.

To apply for a Working with Children Check Clearance Number, log onto and complete the online application form (in child related industry sector, tick clubs or other bodies providing services for children).

Hours of work: 38 hours per week

Days of work: Monday - Sunday

Salary and conditions: Commencement annual salary from $67,212.60 to $73, Grade 8). Plus Superannuation.

Griffith City Council offers;

  • Location & Lifestyle
  • 4 weeks annual leave each year
  • 3 weeks sick leave each year
  • 5 weeks Long Service Leave after 5 years
  • Career Development opportunities
  • Employee Health & Assistance programs
  • Access to the fitness passport program
  • Fantastic opportunity to gain valuable experience

Special conditions: This position is designated as a child-related position. It is an offence under NSW Legislation for a person convicted of a serious sex offence to apply for this position.

Only those with current rights to work in Australia may apply.

Applications close: Monday 3 November 2025.

If you have any questions about the role please contact Craig Tilston on

Council is an Equal Employment Opportunity and Child Safe Organisation. We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds. People with disability are encouraged to reach out so they can be supported in recruitment processes, to enable them to demonstrate their skills and capabilities to meet the requirements of the job.

Note: Candidates using mobile devices are strongly advised to use a desktop computer to complete the application forms as they require extensive amounts of typing.

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