Community Connections Team Leader

• Inner Melbourne Community Hub - North Melbourne
• Full Time - Ongoing
• SCHADS – Level 6 $55.72 to $58.19 per hour + Superannuation + NFP Salary Packaging 

About Vincentcare Victoria

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

Little bit about the role 

Based at Inner Melbourne Community Hub, the Team Leader of Community Connections leads a multi-faceted outreach case management team who provide short to medium term support within the North West Melbourne, whilst carrying a caseload. They have a demonstrated experience that supports the range of needs and issues affecting people who are homeless or at risk of homelessness, including mental health, alcohol and other drugs, disability, justice, and family violence, and an ability to support, guide and mentor staff as they support their clients.

The Team Leader leads a multidisciplinary team delivering high-quality services in alignment with VincentCare's strategic goals. This role is responsible for operational oversight, performance management, continuous improvement, risk management, and service excellence within a designated service stream or program.

The Team Leader exercises a high level of autonomy and initiative and holds significant responsibility for decision-making, stakeholder management, and the professional development of staff. The position requires the application of advanced specialist knowledge and professional judgement in complex environments.

Key Selection Criteria

• Bachelor-level qualification in Social Work, Community Services, or a related field, with significant relevant experience (minimum 5 years), or equivalent demonstrated experience where appropriate.
• Current Victorian Driver's Licence.
• Demonstrated experience leading multidisciplinary teams and supervising staff.
• Proven ability to coach, mentor, and provide constructive feedback.
• Experience in operational management, including program delivery, workforce management, and reporting.
• Strong knowledge of compliance, risk management, and accreditation requirements.
• Advanced understanding of complex client needs, including homelessness, family violence, mental health, disability and financial hardship.
• Proven ability to manage conflict, critical incidents and challenging behaviours.
• Commitment to social justice, human rights and client-centred practice.
• High-level communication, organisational, and time-management skills in a fast-paced environment.
• Strong emotional intelligence, sound judgement and reflective practice.
• Proficiency in case management systems and reporting tools.
• Alignment with VincentCare values and ability to maintain professional relationships.

 Why work for us?  We offer

• Salary packaging, sometimes called salary sacrificing is a huge attraction here It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
• Career Development opportunities
• Employee Assistance Program
• We offer a workplace with a firm commitment to helping others.
• We are passionate about #SocialJustice.

How to apply:

If this opportunity sounds perfect to you and you meet our essential requirements, we can't wait to hear from you Please send us your updated CV and a cover letter telling us a little bit more about you and how your skills meet our key selection criteria in the position description available here.

Applications close: 31st January 2026 at 12.00 am.

Please note: Candidates may be reviewed and progressed as applications are received. VCV reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure you don't miss out on this exciting opportunity.

Phone enquiries may be made to Stacey Hill, Inner Melbourne Community Hub Manager on

Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.

VincentCare Victoria is an accredited Rainbow Tick organisation.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.