Enrolments Advisor, HE
4 days ago
About EDU
EDU is an Australia based (ASX-listed) company focused on delivering quality education in the Health and Community Services sectors. We empower individuals towards meaningful careers through our two key businesses:
- Australian Learning Group (ALG) - VET provider for international students. Learn more about ALG.
- Ikon Institute of Australia (Ikon) - HE provider for domestic and international students. Learn more about Ikon.
About The Role
We are seeking an
Enrolments Advisor, HE
to join our team in
Melbourne
. This is a
full-time, permanent
position responsible for managing student enrolments from initial enrolment through to course completion while ensuring compliance with regulatory standards.
Key Responsibilities
Student Enrolments & Records Management
- Enroll students into subjects/units and classes before each term/trimester.
- Manage student records in the Student Information System (SIS) and PRISMS (Provider Registration and International Student Management System).
- Process enrolment changes (subject withdrawals, class changes, course withdrawals, credits/RPL).
- Issue warning letters for non-payment of fees, non-commencement, or non-re-enrolment.
- Update student details and process course transitions.
Compliance & Regulatory Requirements
- Ensure compliance with TEQSA, ESOS Act, and National Code 2018.
- Maintain accurate student records in line with Higher Education Standards Framework (HESF) 2021.
- Support the Enrolments Coordinator in implementing policy changes related to academic progression.
Qualifications And Experience
- Tertiary qualification in education, student administration, or related field (or equivalent experience)
- Experience in higher education administration, preferably in enrolments or student records. Knowledge of student management systems (e.g., SIS, PRISMS).
- Understanding of HESF 2021, ESOS Act, and National Code 2018.
- Strong communication, organizational, and problem-solving skills. Ability to multitask, prioritize, and work under pressure.
Why Join Us?
A supportive team
- When you work with us, you're not just a team member—your part of a supportive community that lifts each other up, values every contribution, and thrives on mutual respect.
Career progression
- Here, you'll find an environment where your ideas matter, your growth is prioritized, and you're empowered to do your best work—because when we succeed, we do it together
A positive and fun work environment
- Work should be more than just a job—it should be an experience you enjoy
Daily breakfast supplied
- We believe that a positive and fun work environment starts with the little things, and what's better than breakfast?
Training and Development opportunities
- Professional development allowance available to invest in your future & help you stay at the forefront of your field
Diversity & Inclusion
We celebrate diversity and are committed to reflecting Australian society to better serve our students. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages.
Next Steps
Apply online or send your resume and cover letter to Only applicants with the right to live and work in Australia will be considered. Shortlisted candidates will be notified.
We look forward to receiving your application and potentially welcoming you to our team
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