Front Office Supervisor

19 hours ago

Hobart Tasmania Australia Super Woolstore Pty Full time $45,000 - $60,000 per year

We are Tasmanians who proudly operate Hadley's Orient Hotel and The Old Woolstore Apartment Hotel, featuring over 300 accommodation rooms with a variety of food and beverage outlets and a long history of providing warm hospitality. The Old Woolstore Apartment Hotel is a multiple award-winning accommodation hotel. We are conveniently located near Hobart's CBD and famous waterfront, offering 242 hotel rooms and spacious apartments along with a restaurant, bar and a comprehensive range of meeting and event facilities. Our vision is to provide our guests with unique Tasmanian hospitality experiences, enjoyed and recommended by all.

We are seeking an experienced Front Office Supervisor to join our friendly and professional Front Office team. This position is offered at Hospitality Industry (General) Award wage level 5.

Previous experience in customer service and leading a team is essential and experience with a range of Property Management Systems will be highly regarded, in particular Infor HMS. Flexibility is crucial as you will be working a rotating roster with shifts including weekdays, weekends, and public holidays.

We want to work with people who have:

1. Previous experience in a busy hotel environment.

2. Enthusiasm for the detailed and precise work required in reservations.

3. Outstanding attention to detail.

4. A willingness to embrace innovation.

5. Excellent communication skills.

6. A friendly, thoughtful and highly organised approach to customer service.

7. A commitment to providing a positive guest experience.

8. A passion for customer service in the hospitality industry.

9. Prior experience leading and directing a team of Guest Service Agents.

10. A professional, positive and calm approach to handling customer disputes, ensuring the guest experience remains exceptional at all times.

Opportunities for growth and development will be available for the right candidate. If you are interested in taking the next step in your hospitality career with us, please apply via the Seek or Employment Hero platforms. Applications should be addressed to our Guest Services Manager, Lizzie Iles, and include a cover letter outlining what "providing a positive guest experience" means to you.

A position description can be obtained by emailing our People and Culture Partner, Charné McLachlan, at

*Applications will be reviewed as they are received.*

  • Front Office Supervisor

    2 weeks ago

    Hobart, Australia Crowne Plaza Hotels & Resorts Full time

    **What is the job?** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Office Supervisor, you’ll lead the team delivering True Hospitality to anyone walking into the hotel and oversee the daily operations of the Lobby and our team of Concierge. You’ll assist the Duty Managers and Hotel Services...

  • Front of House Officer

    15 hours ago

    Glenorchy, Tasmania, , Australia Glenorchy City Council Full time $50,000 - $70,000 per year

    Council is seeking an enthusiastic and customer-focused Casual Front of House Officer to join the Moonah Arts Centre.This role is responsible for the delivery of front-of-house, hospitality, and event services at the Moonah Arts Centre. The position supports the successful operation of the Moonah Arts Centre by ensuring all events and activities are...

  • Evening Front of House Supervisor

    2 weeks ago

    Hobart, Australia Sush Track Full time

    Sush Track, a busy waterfront restaurant has a Front of House Evening Supervisor position available. Availability from 4:00-10:00pm, Monday to Friday is required. Additional availability would be an advantage. This position will be approximately 30 hours per week, with the possibility of extra hours. The ideal applicant will have/be: - Good leadership -...

  • Duty Manager I Front Office

    13 hours ago

    Australia Langham Hospitality Group Full time $60,000 - $80,000 per year

    DescriptionAbout Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint...

  • Front Office Duty Manager

    3 days ago

    Hobart, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24208366 **Job Category**Rooms & Guest Services Operations **Location**The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia, 7000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **The Tasman** The Tasman, a Luxury Collection Hotel, Hobart is located...

  • Civil Supervisor

    3 days ago

    Hobart, Australia HAYS Full time

    Senior Civil Supervisor, Bridgewater Bridge. Excellent salary and benefits. **Your new company** This leading Civil Company is after a Senior Supervisor to join their team in Tasmania, for the Bridgewater Bridge Project. **Your new role** You will be working with a dynamic team focusing on the coordination and supervision of construction activities,...

  • Front Office Receptionist

    2 weeks ago

    Hobart, Australia Discovery Parks Full time

    Located in Hobart, TAS - Opportunity to join a fun, talented Team with an Industry leader - Enjoy discounts across the 300+ G'day Group network of holiday parks **About Us**: G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day...

  • Front Office Duty Manager

    3 days ago

    Hobart, Australia Marriott International, Inc Full time

    **Job Number** 24018860 **Job Category** Rooms & Guest Services Operations **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Management The Tasman, a Luxury Collection Hotel, Hobart is located just steps...

  • Front Office Supervisor- Townsville Gateway Holiday Park

    14 hours ago

    Townsville, Queensland , Australia HPG Full time $60,000 - $90,000 per year

    ABOUT USHampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the environment and local...

  • Front Office Duty Manager

    2 weeks ago

    Hobart, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24170517 **Job Category**Rooms & Guest Services Operations **Location**The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia, 7000 **Schedule**Part Time **Located Remotely?**N **Position Type** Management The Tasman, a Luxury Collection Hotel, Hobart is located just steps from...