Oracle Support Engineer

2 weeks ago

Sydney, New South Wales, Australia Talent Full time $120,000 - $220,000 per year

We have partnered with a NSW Government client and they are seeking an Oracle Support Engineer with solid HCM background to join their team on a full-time basis. You will play a crucial role in supporting the systems that keep their statewide operations running smoothly. You will deliver enterprise-grade techno-functional support across a sophisticated Oracle ecosystem and provide expert second-level assistance for escalated issues from business stakeholders.

About The Opportunity
In this collaborative role, you will work closely with HR business partners, functional and technical teams, and internal stakeholders to ensure the stability and performance of their Oracle HCM Cloud applications – including Core HR, Talent Management, Performance Management, and Taleo. If you're passionate about problem-solving, improving systems, and contributing to meaningful change in a fast-paced environment, click apply now.

In This Role, You Will

  • Provide techno-functional support on recruitment lifecycle issues across Taleo and Oracle Recruiting Cloud (ORC).
  • Maintain and troubleshoot approval workflows (BPM tasks) in both Core HR and ORC.
  • Write and debug SQL queries to support issue analysis and ad-hoc data requests.
  • Support Taleo Connect Client (TCC) and ORC integrations with Core HR or third-party systems

About You
Over 7 years of hands-on experience in Oracle HCM, including Core HR, and Taleo (TEE) OR Oracle Recruiting Cloud (ORC), spanning both implementation and ongoing support.

Demonstrated expertise in functional support, issue resolution, and expert in troubleshooting Core HR and Recruiting lifecycle issues, including workflows, data errors, and process breakdowns.

Data Management & Bulk Updates – Proficient in using SQL, HDL (HCM Data Loader), and TCC for data correction, mass uploads, and validation activities.

Reporting & Analytics Support – Skilled in maintaining and troubleshooting OTBI, BI Publisher, and HCM Extracts for operational and compliance reporting.

Security & Access Management – Strong experience in managing user roles, security profiles, and resolving access-related issues across HCM and Recruiting modules.

Quarterly Release Management & Testing – Hands-on experience in regression testing, impact analysis, and issue resolution during Oracle Cloud quarterly updates and patches.

Additional Information

  • Permanent, full-time role
  • Work from either Chatswood, St Leonards, or Charlestown Office
  • Hybrid flexibility for work-life balance
  • Up to $189,000 package + 17.5% annual leave loading
  • Additional 12 days off per year and 4 weeks annual leave
  • Increase your take home pay with salary packaging, discounted fitness passport and more

Please note – candidates will need to have full working rights for this opportunity (Australian citizen or permanent resident). Client is unable to sponsor

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