Administration Assistant

Hanrahan Health
offers multidisciplinary therapy services across the lifespan – toddlers through to aged care. We work in a range of clinical settings including our beautiful clinic spaces, private hospital, residential aged care facilities, schools, homes and via telehealth. We love our diverse client population and our mixed caseloads.

Our vision at Hanrahan Health is:
All people have the chance to participate in the world, to be seen, heard and access anything in their dreams.

We are passionate about creating opportunities and experiences for our
team
and our
clients
to make a difference in their lives.

Our Mission is "Creating Opportunities Together"

Job Description

Our reception is the first point of in-person contact for many of our clients. Accordingly, we are looking for an experienced administrator who has worked in a healthcare or medical environment and has exceptional customer service skills to ensure our clients have a positive experience at every contact.

You will display compassion and kindness in everything you do and say, as well as adaptability in your digital and verbal communications with all of our team across our multiple clinics in Queensland and New South Wales

This is a permanent full-time position.

About the role

• Reception - greeting clients, answering phone, scheduling and rescheduling appointments
• Administration - actioning emails, preparing resources for the clinicians, typing clinical notes for clinicians, preparing letters for GPs, filing client records, shredding confidential information, assist with ensuring clinicians' schedules are full
• Accounts - banking cash or cheques, processing payments (in person and via phone), creating invoices, issuing invoices via email, emailing receipts to the bookkeeper, end of day reconciliations, NDIS invoicing and claiming online, chasing outstanding payments
• other general office duties (e.g. keeping the clinic space neat and tidy)
• Assisting the Team leader to maintain functions of the clinics.

Benefits for you

• Supervision
  – paired with a dedicated supervisor to teach you the ropes
• Salary
• above award rates for all employees
• Flexibility
  – we understand that there are times when you need to attend to family matters during business hours as we also have families
• Lifestyle and our beautiful surroundings
  – rural setting within easy access to wineries, galleries, waterfalls, bush walking trails, country markets, camping… what more could you want
• Vibrant team
  – passion for inspiring, empowering and supporting both clients and each other
• Other perks
  as a company which belongs to the MedHealth group - discounts on private health insurance and travel, access to a FREE Employee Assistance Program (EAP), a 'Fitness Passport' program, salary packaging options (including novated leasing) and much more

About you

• Considerable experience in an administration and customer facing role within a healthcare or medical environment
• Reflect what we expect of all of our team - punctuality, positivity, responsibility, organisational skills, good with systems and an 'Action taker'
• Excellent communication skills, both verbal and written
• Exceptional organisational and time management skills
• High level administration and computer skills
• Passion for working with vulnerable members of the community

Additional Information

Being a part of our team includes living by our values:

1. We strive to make a difference every day
2. We show compassion and kindness in everything we do
3. We follow through on what we say we will do
4. We serve our clients with passion
5. We inspire each other to be the best we can be
6. We embrace growth and learning.

We are passionate about creating opportunities and experiences for our team and our clients to make a difference in their lives.

If this opportunity sounds like the right one for you,
Apply
now.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.