School Technical Officer

*This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.
About the School
Lowood State High School is a supportive and inclusive community where student success is at the heart of everything we do. We are committed to providing a safe environment where every student is encouraged to strive for personal excellence across academics, the arts, sport, and leadership. Guided by our values of respect, integrity, self-reliance, and engagement, we help students grow into confident, capable individuals ready for the future. With strong partnerships between staff, students, and families, we foster a culture of success and belonging. At Lowood, we believe every student can succeed, and we are proud to support them on that journey.
About the Role
As the School Technical Officer at Lowood State High School, you will play a key role in supporting the school's information and communication technology (ICT) systems to enhance teaching and learning outcomes. You will assist in managing the day-to-day operation of the school's ICT network services, ensuring reliability, functionality, and accessibility across the school. Your technical expertise will directly contribute to creating a dynamic and connected learning environment that supports student engagement and success through the effective use of technology.
Your Responsibilities
As the School Technical Officer, your responsibilities will include, but are not limited to:
Technical knowledge of server hardware and configuration, and networking peripherals.
A high or good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
A strong client focus.
The ability to work as part of a team.
Strong technical knowledge of server hardware and configuration, and networking peripherals.
Understanding of Local Area Networks and of Wide Area Networks.
Experience using remote support tools to support servers and workstations remotely, within the school environment.
The ability to research, identify and apply creative solutions to problems.
Sound working knowledge of network security and security protocols.
Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position.
Mandatory Requirement
A mandatory requirement of this role is
TO2 appointees must have possession of a diploma qualification relevant to the tasks outlined, from a recognised tertiary institution or qualification which, in the opinion of the Director-General, Department of Education or delegate is acceptable.
The successful applicant will be required to attain the DoE Orange Card School Administrator (OC SA) certification to access the school network, enabling the officer to perform high level support tasks including server technologies. The content of the course contains aspects of supporting the DoE Managed Operating Environment (MOE) as well as Government legislation. This course is only available within the DoE network.
Interested? To Apply
Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history).
Attach a written statement (2-page maximum) to the How you may be assessed section of the attached role description
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE). The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.*