Senior Consultant

Overview Join to apply for the Senior Consultant role at Red Hat .
The Red Hat Consulting team is looking for a Senior Consultant to join us in Canberra. In this role, you will perform on-site delivery and implementation of Red Hat infrastructure solutions and offerings. You will gain an understanding of our customers' infrastructures and business needs and make recommendations appropriate to their environment to create possibilities and resolve issues. As a Senior Consultant, you will work closely with customers on various initiatives, including architecture, deployment, troubleshooting, and performance of RH Infrastructure technologies. You will also support other consultants, associates, and partners in developing best practices and methods, mainly based on Red Hat Enterprise Linux, Identity Management, Satellite and Ansible.
Responsibilities Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers
Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs
Learn new technologies and apply those concepts to customer needs
Adapt to changing customer requirements
Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions
Participate in internal initiatives, create consulting white papers, and update the knowledge base
Keep stakeholders updated on issues that may affect project or company performance
Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner
Kick off new projects, guide the implementation team, and monitor the progress of a project
Qualifications 3+ years of experience working with enterprise customers on a range of development and deployment projects
Experience with Red Hat Enterprise Linux (RHEL)
Experience with Red Hat Automation products including Ansible & AAP
Knowledge of other Infrastructure products including: Red Hat Satellite; Authentication services such as IdM/IPA; Virtualisation technologies
Knowledge of Linux Security Practices and tools to address common criteria
Exceptional analytical, problem-solving, project management, and planning skills
RHCE certification, or willingness to pursue certification within 90 days
Excellent written and verbal communication skills in English
Australian Citizenship
AGSVA Security Clearance at PV level
ASD OSA is preferable
About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. We are open and inclusive, encouraging every employee to bring their best ideas, regardless of title or tenure.
Inclusion at Red Hat Red Hat's culture is built on transparency, collaboration, and inclusion, empowering people from different backgrounds, perspectives, and experiences to share ideas, challenge the status quo, and drive innovation. We strive for equal opportunity and access for all voices to be heard and celebrated.
Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, disability, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees or commissions related to unsolicited resumes or CVs except as required in a written contract with Red Hat.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email
Job Details Seniority level: Not Applicable
Employment type: Full-time
Job function: Consulting and Engineering
Industries: Software Development and IT Services and IT Consulting
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