Guest Services Manager The Constance Hotel

2 weeks ago

Brisbane, Queensland, Australia Lancemore Hotel Group Full time
  • Competitive salary and exclusive staff discounts
  • A great opportunity for an experienced Front Office professional who is ready for the next challenge
  • Join a dynamic, growing company with great career opportunities
  • FREE U Day - get the day off on your Birthday*
The Constance Hotel is seeking an enthusiastic Guest Services Manager.
If you enjoy connecting with people, this is the role for you In addition to Front Office duties, this role will drive and implement the guest experiences throughout the hotel.
About The Role
  • Deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures and throughout their stay
  • Be an ambassador for the Hotel, positively representing and promoting our boutique brand over the phone, by email and in person
  • Make recommendations on the Hotel and local area
  • Respond to guest feedback, concerns or complaints from guests appropriately and follow up/report as required
About You
  • Success in a similar role and exposure to Hotel Front Office reception and reservations work is essential
  • Deliver exceptional guest service and get a kick out of helping, problem-solving and being accountable for your workload
  • An acute eye for detail and exceptional administrative skills and able to pick up systems
  • Ability to work under pressure in a varied, fast paced environment, by taking initiative and working collaboratively
  • Commitment with flexibility to work mornings, evenings, overnights, weekends and public holidays
  • Positive mindset and a can do attitude
About Us
The Constance Hotel
Brisbane's only street art Hotel has partnered with some of Australia's most creative personalities to create a distinctly Brisbane vibe. The unique character of the building has been artfully restored and provides a charming foundation for this Brisbane CBD hotel, which is celebrated and upheld daily by the team members who work here.
Lancemore Hotel Group
Founded in 1986, The Lancemore Group is a leading Australian lifestyle brand and pioneer in Boutique Hotels and residential conference facilities.
  • Our Hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines.
  • We are expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.
  • You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...
Apply now
No Recruitment Agencies please #J-18808-Ljbffr

  • Guest Services Manager The Constance Hotel

    2 weeks ago

    Brisbane, Queensland, Australia Lancemore Hotel Group Full time

    Guest Services Manager The Constance Hotel -BrisbaneJoin to apply for the Guest Services Manager The Constance Hotel -Brisbane role at Lancemore Hotel GroupGuest Services Manager The Constance Hotel -Brisbane20 hours ago Be among the first 25 applicantsJoin to apply for the Guest Services Manager The Constance Hotel -Brisbane role at Lancemore Hotel...

  • Guest Services Manager The Constance Hotel

    2 weeks ago

    Brisbane, Queensland, Australia Lancemore Hotel Group Full time

    Guest Services Manager The Constance Hotel -BrisbaneJoin to apply for the Guest Services Manager The Constance Hotel -Brisbane role at Lancemore Hotel GroupGuest Services Manager The Constance Hotel -Brisbane20 hours ago Be among the first 25 applicantsJoin to apply for the Guest Services Manager The Constance Hotel -Brisbane role at Lancemore Hotel...

  • Guest Service Agent

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Be part of our fun, supportive team in a casual role with flexible shifts and hours. We offer a competitive salary, excellent work conditions, and employee discounts.About The RoleOur Guest Service Agents are responsible for :Delivering exceptional guest experiences at every part of the journey including reservations, arrivals, departures, and throughout...

  • Luxury Guest Experience Specialist

    1 day ago

    Brisbane, Queensland, Australia beBeeAmbassador Full time

    Guest Service AmbassadorWe are seeking a dedicated and passionate individual to join our team as a Guest Service Ambassador. This is an exciting opportunity for someone who is eager to deliver exceptional guest experiences and provide personalized service.In this role, you will be responsible for:Delivering outstanding guest experiences through proactive and...

  • Hotel Guest Service Agent

    2 weeks ago

    Brisbane, Queensland, Australia The Star Ent Group Full time

    Hotel Guest Service Agent | The Star BrisbaneApply now Job no: 532409Work type: Permanent Part Time, Permanent Full Time, CasualLocation: BrisbaneCategories: Guest Relations, Front OfficeJoin our team as a Guest Service Agent at The Star Brisbane.The Star Brisbane is Australia's newest entertainment hub at the heart of the new Queen's Wharf Brisbane...

  • Guest Service Agent

    4 weeks ago

    Brisbane, Queensland, Australia The Glen Hotel Pty Full time

    An exciting opportunity exists to join the team in the role of Guest Service Agent.Your Role-- Effective management of all arrivals and departures ensuring that check in and check out procedures are followed- Processing new reservations and managing changes to existing bookings- Maximising room occupancy at best rates and use up-selling techniques to promote...

  • Guest Service Agent

    2 weeks ago

    Brisbane, Queensland, Australia The Glen Hotel Pty Full time

    An exciting opportunity exists to join the team in the role of Guest Service Agent. Your Role - Effective management of all arrivals and departures ensuring that check in and check out procedures are followed Processing new reservations and managing changes to existing bookings Maximising room occupancy at best rates and use up-selling techniques to...

  • Luxury Hotel Guest Services Manager

    7 days ago

    Brisbane, Queensland, Australia beBee Careers Full time

    Hotel Concierge Team ManagerWe are looking for a skilled and experienced team leader to join our hotel's concierge team. As the world's largest family of luxury hotels, we pride ourselves on providing genuine and personalized experiences for our guests.About the RoleThe successful candidate will be responsible for coordinating guest needs, special requests,...

  • Hotel Guest Services Associate

    2 weeks ago

    Brisbane, Queensland, Australia beBee Careers Full time

    Front Desk Representative">">This role is perfect for individuals who possess excellent communication skills, have a passion for delivering exceptional customer service, and thrive in a fast-paced environment."> The ideal candidate will be responsible for creating a positive first impression by greeting and welcoming guests with a warm and friendly attitude....

  • Guest Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Hyatt Regency Brisbane Full time

    4 days ago Be among the first 25 applicantsSummary At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of...