Front Office Supervisor

1 week ago

Epping, Australia Mantra Epping Full time

Located in Melbourne's fastest-growing residential and commercial growth corridor and designed by leading Australian architects and interior designers, **Mantra Epping** represents a new standard in corporate accommodation. Comprising 214 guest rooms across a range of styles, "state of the art" conference facilities for up to 500 delegates, and a full range of food & beverage facilities, all designed to ensure the ultimate stay experience.

We are seeking an energetic & enthusiastic Full Time **Front Office Supervisor **to join our Team.

**As our next Front Office Supervisor reporting directly to Rooms Division Manager, you will**:

- Assist in leading the Front Office Team to deliver an incomparable service experience
- Handle guest queries and complaints efficiently and effectively whilst providing operational support and supervision on shift
- Always uphold a positive, can-do energy pertaining to guest and workplace challenges
- Provide a structured and consistent on-boarding and training experience for Front Office team members
- Ensure the Front Office team provides the prompt and efficient service whilst also maximising occupancy levels and up-selling the property
- Follow all company and department policies and procedures
- Ensure appropriate Occupational Health & Safety standards and practices are maintained

**What we are looking for**:

- A person who is looking to take that next step towards a managerial position
- A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
- The ability to multi-task, work well under pressure, and think on your feet to resolve issues and guest complaints is essential
- A positive, enthusiastic attitude and the ability to work a flexible 7-day roster

**Why work for Accor?**
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

**Salary**: $26.31 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Shift work

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Epping, VIC 3076: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Front of House Supervisor

    1 day ago

    Epping VIC, Australia Seoul Garden BBQ Buffet Full time $60,000 - $80,000 per year

    Restaurant Supervisor – EppingWe're looking for an experienced and motivated Restaurant Supervisor to join our team at Epping. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy leading a team to deliver excellent service, we'd love to hear from you.What We OfferFull-time position (38 hours per week)Hands-on training...

  • Supervisor

    2 weeks ago

    Epping, Australia Seoul Garden EPPING Full time

    **Restaurant Supervisor - Epping** We’re looking for an experienced and motivated Restaurant Supervisor to join our team at Epping. If you’re passionate about hospitality, thrive in a fast-paced environment, and enjoy leading a team to deliver excellent service, we’d love to hear from you. - What We Offer_ Full-time position (40-45 hours per...

  • Supervisor

    2 weeks ago

    Epping, Australia Seoul Garden BBQ Buffet Full time $55,000 - $75,000 per year

    Restaurant Supervisor – EppingWe're looking for an experienced and motivated Restaurant Supervisor to join our team at Epping. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy leading a team to deliver excellent service, we'd love to hear from you.What We OfferFull-time position (40–45 hours per week)Hands-on training...

  • Costco Epping Front End Cashier

    5 days ago

    Epping, Australia Costco AU Full time

    Provides prompt and courteous member service by greeting members, obtaining membership cards, determining member packing preferences, answering questions, relaying information on permanent/special promotions, and thanking members. - Records the sale of items to the register by moving merchandise across the scan window, using a hand-held scanning gun or, if...

  • Warehouse Supervisor Pm Epping

    1 day ago

    Epping, Australia Kilcoy Pastoral Company Full time

    **ABOUT US** As a rapidly growing world-class organisation with a global footprint spanning every step of the food journey - join us to create food the world loves to eat! Our people are innovative, with a diversity of expertise, working together with our customers to create value at every opportunity. We are constantly looking for problem solvers who...

  • Food and Beverage Supervisor

    2 weeks ago

    Epping, Victoria, Australia Mantra Epping Full time $60,000 - $90,000 per year

    Join us at Mantra Melbourne Epping and become part of our dynamic team, where you'll have the opportunity to showcase your service skills and culinary talents across a variety of outlets.At Republic Tavern, a gastro pub with its own microbrewery, you'll be part of a relaxed yet energetic atmosphere, highlighting our unique food and drink experiences.At...

  • Seasonal Costco Wholesale Epping Cashiers

    2 weeks ago

    Epping, Australia Costco AU Full time

    *** Processes member orders, collects payment while providing a high level of member service. Performs clean up, department set-up and closing tasks as necessary. Maintains courteous member service at all times. Packing member orders into boxes, and transferring member orders to a separate cart or flatbed after they have been scanned or keyed. Runs for...

  • Payroll Officer

    2 weeks ago

    Epping, Australia Southern Cross Care (NSW & ACT) Full time

    **Why join us?** We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team. **Southern Cross Benefits!** - Salary Packaging ($15,900), plus meal and entertainment benefit package...

  • Pm Full Time Forklift Driver

    2 weeks ago

    Epping, Australia Costco AU Full time

    **Daily tasks and responsibilities**: - Completes daily forklift safety checklist. Uses/acts as spotter to keep people out of the fall-danger zone. - Operates electric forklift and electric pallet jack to move pallets of merchandise. Changes out forklift batteries and hooks batteries up to battery charger. - Transfers merchandise from the receiving area to...

  • Seasonal Casual Costco Wholesale Epping

    2 weeks ago

    Epping, Australia Costco AU Full time

    **Description of position**: Stocks and straightens merchandise for sale in the warehouse. Clears and cleans aisles, assists members. **Daily tasks and responsibilities**: - Spots for forklift drivers to keep people out of fall-danger zone. - Follows merchandising standards and practices. Aligns product, collects and returns stray items, stocks to maintain...